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Leadership conversation skills: SCARF model of neuroscience in social interactions, collaboration and relationships

Red Star Kim

I first mentioned SCARF in an article about neuroscience and leadership Leadership: Lessons from Star Trek and Neuroscience – Kim Tasso back in 2012. There David Rock talked about the neuroscience of leadership – the need to still your mind, improve emotional regulation, watch non-verbal signals and take care with feedback.

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Achieve more engagement and buy-in: Relationships, Plan, Expectations, Benefits, Persuasion and Training

Red Star Kim

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Building empathy with fee-earners helps us to understand what they expect and any assumptions they may be making about the likely results. And we can ask questions Why are questions so important? Questioning skills) (kimtasso.com).

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Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

Red Star Kim

And that technology is making some jobs obsolete. Understand how and why they make decisions. Identify emotional hot buttons. Urgency (are you making it crucial?) She acknowledges that we are all facing an overwhelming volume of information. Our buyers’ reality is a constantly changing flux.

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Book review – Why has nobody told me this before? Dr Julie Smith (Mental Health Guidance)

Red Star Kim

A tool for psychoeducation In the business world, much of my time as a consultant is in identifying the possible and required changes and helping organisations to make the transition. My decision to embark on the long training to become a psychotherapist was driven by the desire to provide a deeper level of support.

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22 tips on being a persuasive writer in professional services

Red Star Kim

Make your content stand out. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). 0% Cognitive biases/decision-making theory 60% Rational or logical argument 0% Emotions 20% Writing/speaking like a human 20% The benefits (what’s in it for me?) Grab attention of the readers.

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Book review: Neuroscience for learning and development by Stella Collins

Red Star Kim

Neuroplasticity There’s a detailed section on brain basics (including explanations on neurons, neurotransmitters and brainwaves) for those who are unfamiliar with neuroscience which you’ll need to make sense of the later content of the book. There’s information about Howard Gardener’ multiple intelligences and emotional intelligence.