Red Star Kim

JANUARY 28, 2024

Last week I was excited to lead an MBL session on “Tackling Change Management – A Workshop for Professional Firms”. Leadership, emotional intelligence and teams in change management. Leadership and change The role of leadership and leaders in change management provoked much energetic discussion.

Emotional Intelligence 130

Emotional Intelligence Leadership Management Facilitation 130

Red Star Kim

MAY 9, 2023

There’s no information about the author in the book but it seems he overcame shyness and social anxiety to become a bestselling author, specializing in topics such as confidence, emotional intelligence and communication (I can’t track down his credentials Amazon.co.uk: James W. Williams: Books, Biography, Blogs, Audiobooks, Kindle ).

Emotional Intelligence 130

Emotional Intelligence e-Learning Communication Finance 130

Red Star Kim

AUGUST 14, 2023

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). An example might be: “Five things every Finance Director asks” or “What every General Counsel considers when choosing a law firm”. Research shows that even B2B buyers are influenced by emotional connection.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Red Star Kim

APRIL 24, 2023

Telephones in the client journey and client experience mapping Firms often have processes, procedures and protocols for managing telephone calls – both inbound and outbound. This means that extra attention is required to how those calls are managed. These may vary by department or nature of service.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

Account Management Skills

MARCH 16, 2021

So just to give everybody a little bit of background in 2015 or so the business that I had the sort of investment property there had I did that entrepreneurial bet, just bet the house right. So is it’s as true in 2015 as it was in 2021. 95% of all of our decisions are based on emotions.

Advertising 40

Advertising Decision-making Profitability Marketing 40