Red Star Kim

DECEMBER 5, 2023

Proactive marketing and business development executives – CRM, internal engagement and career insights. What CRM/systems would people recommend? A variety of specialist (to professional services) and mainstream CRM systems were explored. CRM and Marketing Automation Software for SMBs | Act!

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

OCTOBER 19, 2023

Some were fortunate to receive full details from the firm’s CRM supported by analytics showing digital activity and enquiry details. You need to have a deep knowledge of all the different issues clients may have and examples and stories of how your firm has helped people in similar situations.

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Hubspot Sales

DECEMBER 19, 2017

Selling Skills 2018. Your job title hasn’t changed -- you’re still a salesperson, sales manager, sales director, etc. -- but of course, everything else has. Sales tools are different; they’re basically the phone book and your business card. 2018 is going to be even bigger. 2018 is going to be even bigger.

Emotional Intelligence 137

Emotional Intelligence Internet CRM Sales Management 137

Hubspot Sales

AUGUST 24, 2023

Imagine a sales representative who never sleeps, never gets tired, and possesses an uncanny ability to analyze vast amounts of data in seconds. This is the promise of AI sales reps, and their potential to revolutionize the sales industry is undeniable. The application of generative AI in sales is diverse.

Artificial Intelligence 84

Artificial Intelligence Emotional Intelligence Negotiation Sales 84

Openview

AUGUST 16, 2018

Every new year brings with it trendy buzzwords related to sales – (like freemium ), but one word has show up time and time again: data. No matter how big your business, if you’re not using data analytics to drive your sales, you’re going to fall behind your competition. Old-school data collection was one dimensional. Lead generation.

Emotional Intelligence 60

Emotional Intelligence Sales Manufacturing CRM 60

Red Star Kim

APRIL 24, 2023

Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Two thirds felt their personality was mostly dog and a third mostly cat.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

SmartKarrot

JANUARY 5, 2021

His brainchild, Sixteen Ventures , is his medium of sharing his expertise and ideas to help businesses obtain sales acceleration and augmented customer engagement. Credited for launching the CRM revolution, he has been featured on prestigious lists by The Times of London, Accenture, and the UK’s Chartered Institute for Marketing.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21