2020 Communication Digital Transformation Onboarding 
Showpad
JUNE 29, 2021
Customer-facing professionals with outstanding communication skills and lots of intuitive abilities were still able to tune into their prospects and clients. However, those with rather average communication skills experienced more limitations in their approaches. Reason #3: Lack of digital adoption. Survey demographics.
ACT
JANUARY 13, 2023
To achieve this, SMBs had to adopt technology quickly in 2020 to maintain profitability and employee productivity, and we continue to see the ripple effects today. Remote onboarding. As businesses everywhere continue to embrace hybrid and remote work environments, the need for remote onboarding grows. for free for 14 days.
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Showpad
JUNE 29, 2021
This will help them to improve their approaches regarding messaging, content, onboarding, training and coaching to drive better buyer engagement at all stages. Putting buying decisions on hold was most likely a safety mechanism during 2020. That means that communication and engagement skills are more important than ever.
MDI Training
FEBRUARY 9, 2021
This valuable contribution is full of practical tips for all those who want to take the opportunity to look at the topics of collaboration, communication and leadership and reflect on what they want to continue to do or what they want to focus on more in the future. Design the communication processes and ensure the flow of information.
Zendesk
JUNE 2, 2021
The year 2020 shook SMB and Enterprise businesses across the world. In fact, 69% of consumers prefer chatbots for quick communication and 70% have a more favorable view of brands that offer proactive customer service notifications. AI-powered messaging puts your customers first. Customer experience is the ultimate differentiator.
Showpad
APRIL 9, 2021
In the summer 2020 report, only 10% of those surveyed said that cost savings were their prime motivator. As part of an overall digital transformation policy, sales enablement platforms can add tremendous value for organizations. Launch your remote training journey with a professional sales enablement platform.
SmartKarrot
DECEMBER 22, 2021
As digital transformation accelerated in 2020-2021, companies have invested heavily in their customer success (CS) teams. CS will continue to occupy a central role in organisational success in an increasingly digital world. However, there’s also a shift in CS priorities as we move forward and the SaaS landscape evolves.
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