Showpad

JUNE 29, 2021

Enablement for GTM teams becomes the engine to drive adaptive selling behaviors in a digital world. Reason #3: Lack of digital adoption. Everything is accelerated by a fast-pacing digital transformation that’s not well understood in various functions, requires a strategy and lots of cross-functional orchestration and alignment.

B2B 111

B2B Digital Transformation Decision-making Digitalization 111

Showpad

JUNE 29, 2021

This will help them to improve their approaches regarding messaging, content, onboarding, training and coaching to drive better buyer engagement at all stages. Putting buying decisions on hold was most likely a safety mechanism during 2020. This strong trend has also impacted their buying decisions.

Digital Transformation 59

Digital Transformation Decision-making Digitalization Onboarding 59

ACT

JANUARY 13, 2023

To achieve this, SMBs had to adopt technology quickly in 2020 to maintain profitability and employee productivity, and we continue to see the ripple effects today. Remote onboarding. As businesses everywhere continue to embrace hybrid and remote work environments, the need for remote onboarding grows. for free for 14 days.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

MDI Training

FEBRUARY 9, 2021

At the beginning of the meeting, deliberately plan time for social onboarding. If social onboarding is needed at the beginning of the meeting, a feedback loop at the end of the meeting is equally important. plan onboarding for the virtual/hybrid context. The Future of Workplace Learning – Digitization Boost.

Leadership 52

Leadership Onboarding Digital Transformation Innovation 52

Showpad

APRIL 9, 2021

After all, the nature of business is changing all around us, and digital is the new normal for the foreseeable future. Perhaps the clearest indicator of how business is evolving can be seen in how we view the benefits of digital technology today compared to the years preceding the pandemic.

Facilitation 52

Facilitation Artificial Intelligence Digitalization Remote Working 52

Zendesk

JUNE 2, 2021

The year 2020 shook SMB and Enterprise businesses across the world. Brands can use a virtual assistant to onboard users with insights and helpful tips within the product itself. Customers are increasingly preferring live chat for customer service with 73% satisfaction levels as compared to 61% for email and 44% for phone.

Digital Transformation 52

Digital Transformation Acquisition Customer Experience Communication 52

SmartKarrot

DECEMBER 22, 2021

As digital transformation accelerated in 2020-2021, companies have invested heavily in their customer success (CS) teams. In 2022, we expect demand for digital tools and software products to gain even more momentum, along with complex expectations from customers. Recommendations for CS and Product Management in 2022.

Customer Success 19

Customer Success Digital Transformation Investors Leadership 19