Red Star Kim

OCTOBER 25, 2023

I had the pleasure of meeting Helen Kensett at the recent PM Forum Conference. Another valuable AI-powered tool for the MarTech armoury. So here’s a brief system review: CogniClick for instant, personalised research reports using AI.

Banking 130

Banking Artificial Intelligence Cybersecurity Key Account Management 130

Red Star Kim

NOVEMBER 8, 2022

Back in July 2020 I shared some research insights from my book “ Essential Soft Skills for Lawyers ” which generated significant interest – not least from the associated nine-minute video explaining “soft” skills featuring the Worry Monster. New soft skills for remote working. Whether digitally or in person.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

DECEMBER 9, 2022

The Sustainable Cities Index 2022 was launched in 15 countries with a suite of content assets, including a highly visual digital report, video and interactive tool to compare city performance. JLL – Future of Work Survey 2022. Read more here: The Future of Work Survey 2022 (jll.co.uk). The campaign. The research.

Leadership 26

Leadership Marketing Future of Work Profitability 26

Zendesk

DECEMBER 1, 2020

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples. That’s table stakes.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

Zendesk

MARCH 7, 2023

My vision for the future of work is one of equitable opportunities and flexible choices for all women, where most enterprises actually transform value and mission statements into meaningful actions to provide bias-free spaces for working moms who want to continue their career development.” You spoke about ‘equity.’

Leadership 52

Leadership Marketing Meetings Future of Work 52

Zendesk

JULY 14, 2022

Similar to customer journey mapping , this process helps the company assess its ability to meet employee expectations. Employee journey mapping helps you identify moments in the employee lifecycle where staff members feel engaged and disengaged from their work. to 1 in 2020. Benefits of employee experience journey mapping.

Onboarding 98

Onboarding Communication Management Performance Review 98