Outbound Engine

DECEMBER 17, 2019

That’s why using a chat service is one of our easy marketing ideas for 2020. An initial face-to-face meeting, then more in-person meetings to follow up or hammer out the details, and finally an in-person signing on the dotted line. Obviously, we are huge believers in digital marketing at OutboundEngine.

Marketing 85

Marketing Acquisition Decision-making Meetings 85

Red Star Kim

FEBRUARY 12, 2024

Meet their needs. 17% What is great writing (fundamentals) 33% Persuasive writing 17% Communications strategy 17% Writing for digital media 17% Writing tools (including AI) How good is your grammar and use of English? Remember their interests. Provide something of value. Make an emotional connection – Connect with your reader.

Media 130

Media Financial Services Advertising Decision-making 130

Red Star Kim

JANUARY 26, 2024

There were lots of ideas for appearing confident when communicating electronically or participating in virtual meetings. 8% Day-to-day role within the team 8% Learning new things 50% Presentations/public speaking 8% Actual or virtual meetings 8% Social/conversations 17% Conflict situations Do you avoid things that make you feel nervous?

Meetings 130

Meetings Digitalization Communication Management 130

Showpad

APRIL 3, 2020

With face-to-face buyer meetings no longer an option, digital marketing is all the more vital in supporting the sales process. The post Sales Enablement News Roundup – April 3, 2020 appeared first on Showpad. The following news and content will help you stay virtually connected, both internally and with your customers. .

Sales 52

Sales Prioritization Digitalization Customer Experience 52

Zendesk

MAY 21, 2021

The global events of 2020 transformed the ways in which we live and work, and companies continue to feel its impact. Customer expectations are evolving quickly, putting pressure on brands to rapidly invest in new technology to better meet changing needs. 18% either expect their spend to remain the same or aren’t certain yet.

Digitalization 52

Digitalization Customer Experience Meetings 52

Red Star Kim

JUNE 16, 2022

It can increase their confidence knowing that there is some structure and substance to referrer meetings. Whilst digital and virtual communications are efficient and inexpensive, when building relationships there is no substitute for face-to-face communication. shadowing or coaching) or motivation to have more face-to-face meetings.

Management 130

Management Key Account Management Digitalization Communication 130

Zendesk

FEBRUARY 11, 2021

Whether you spent it muting and unmuting yourself in meetings on Zoom, or logging your kids into online classrooms, it comes as no surprise that digital interactions have surged to an all-time high according to Zendesk’s Customer Experience Trends 2021 report. And many didn’t have the skills they needed to bring them to life.

Digitalization 52

Digitalization Customer Experience Communication Remote Working 52

Strategic Account Management Association

AUGUST 6, 2021

Commercial Excellence: supports organizational and talent needs, develops and makes available dedicated competency models meeting the requirements of the SV&I organization. SV&I brand: We want our talent to feel both that they are equipped to succeed and given the opportunity to be challenged to grow professionally.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520

Hubspot Sales

MARCH 18, 2020

Writing emails, prospecting leads, entering data, and scheduling meetings were activities that consumed the majority of their workday. They're relatively easy to automate in 2020. In this post, you'll find the 9 best sales automation tools for generating, researching, and closing leads in 2020. HubSpot Sales Hub.

Sales 93

Sales Remote Working CRM B2B 93

Red Star Kim

MARCH 17, 2023

And I attended the VR awards – without a headset – back in 2020. Although I was intrigued by some professional service firms who dipped their recruitment toe in virtual worlds through SecondLife in the early 2000s. The Metaverse opportunity? appeared first on Kim Tasso.

Marketing 130

Marketing Transportation Leadership Digitalization 130

Red Star Kim

FEBRUARY 8, 2024

And I’ve noted the highlights of the sessions by other speakers (How the BD function can be more influential, Rethinking your online strategy, Digital marketing maturity and Best practice for KAM) below. I’ve summarised the key points here as a supplementary learning resource for the delegates. Some automated systems (e.g.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. This book explores how to manage these differences when communicating digitally Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com). One size certainly doesn’t fit all. We must be realistic about time constraints.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

MTD Sales Training

APRIL 19, 2020

In its third edition of ‘the State of Sales’ report in 2020, SalesForce reported that “Sales reps have increased their time connecting virtually with customers at a rate 3x greater than connecting in person.”. So, what would be the best practices to adhere to when meeting up with a client virtually? Virtual Meeting Don’ts.

Meetings 62

Meetings Virtual Selling Decision-making Software 62

Red Star Kim

JULY 17, 2023

This honest book, written by a young lawyer in 2022, provides insight and guidance on building your network Book review – Great networking by Alisa Grafton (kimtasso.com) How to appear more confident Prepare and plan – Give yourself time to prepare properly for meetings. Consider in advance what you might want to say.

Communication 130

Communication Meetings Financial Services Government 130

Farland Group

DECEMBER 14, 2021

At the end of 2020, I wrote about adaptability , and while there are many words I could use to describe my 2021 (because it has been quite the year!) Yes, we were all virtual throughout nearly all of 2020, but this year we really dug in on the virtual aspects for customer advisory board meetings in our work at Farland Group.

Facilitation 59

Facilitation Digitalization Meetings 59

Red Star Kim

JUNE 15, 2023

no-data-entry CRM; relationship intelligence (ERM); revenue operations system; automatic capture of emails, meetings and referrals). Some firms provide templates of different types of KAM meeting types. (profit, growth and core legal services) How can Nexl help law firms execute their Strategic Account initiatives? (no-data-entry

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

DECEMBER 5, 2023

There were comments that it was unusual for people to be in the office so face time and in person meetings – where it is easier to develop rapport, trust and solid working relationships – were rare. Geographical and psychological distance can seem larger when in a digital space. Make myself more visible in meeting with fee earners.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

OCTOBER 16, 2023

While the delegates had some exciting mountain climbing, sailing and diving adventures to report – they observed that often their people focused on digital events and tended to be “chained to desk ”. So some will prepare content, others will develop talks and others will concentrate on meeting referrers and developing relationships.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Showpad

OCTOBER 9, 2020

This post will recap TRANSFORM 2020 keynotes, breakouts and sessions and give you some new ideas about sales enablement you can put into practice right now. Customer knowledge lives in your CRM systems, surveys, meeting notes, market research and excel sheets. Assume that your meetings will take place remotely. .

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

Strategic Account Management Association

APRIL 5, 2021

1 In fact, many of them admit their meetings were a total waste of time. is that, in the same study, 80 percent of these same sales reps actually believe they’ve had a successful meeting!2 So how do I judge if MY meeting with an executive was successful?”. It means they didn’t prepare for a CXO meeting.

Manufacturing 520

Manufacturing Account Management Decision-making Meetings 520

Red Star Kim

FEBRUARY 15, 2024

These changes are partly as a result of Covid and the move to remote working but also due to economic changes, digital transformation and emerging technologies.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

OCTOBER 25, 2023

I had the pleasure of meeting Helen Kensett at the recent PM Forum Conference. Another valuable AI-powered tool for the MarTech armoury. So here’s a brief system review: CogniClick for instant, personalised research reports using AI.

Banking 130

Banking Artificial Intelligence Cybersecurity Key Account Management 130

Red Star Kim

NOVEMBER 8, 2022

Back in July 2020 I shared some research insights from my book “ Essential Soft Skills for Lawyers ” which generated significant interest – not least from the associated nine-minute video explaining “soft” skills featuring the Worry Monster. Whether digitally or in person. Digital body language.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Hubspot Sales

AUGUST 11, 2020

It’s safe to say 2020 has been the year of virtual meetings. Everything from large-scale conferences to staff meetings, to meetings with prospects, are hosted remotely. Zoom has likely been the most-used app of 2020. Meeting participants can join calls hosted on this platform from anywhere — no downloads required.

Software 143

Software Software Meetings Decision-making 143

SBI Growth

FEBRUARY 21, 2021

” Now, companies worldwide have adapted to new digital capabilities to operate better than ever before, but many. Nearly 1 year ago, the economy had come to an abrupt halt as many organizations waited to be ushered into a “new normal.”

Digitalization 79

Digitalization Organization Meetings Customer Experience 79

ClearPoint Strategy

DECEMBER 29, 2020

In June 2020, ClearPoint founders penned a letter, Matter is a Minimum , outlining actionable steps that we, as a company, are committed to taking in response to the Black Lives Matter movement. I have had multiple meetings with Pierre Leconte, a member of the ClearPoint support team, and he has been incredibly helpful and responsive.

Government 40

Government Management Customer Success Organization 40

Red Star Kim

SEPTEMBER 26, 2022

And where they want to spend more time in the future: 30% digital marketing, content marketing and social media. These articles relate to marketing qualifications: New CIM professional marketing qualifications – 2020 (kimtasso.com). Building rapport in the digital space (kimtasso.com). 22% pitches and tenders.

Digitalization 147

Digitalization Media Marketing Communication 147

SBI Growth

JULY 23, 2020

You’ve likely built your selling career on face-to-face sales pitches and the always productive dinner meeting. As a sales leader, you understand better than most the power of face to face interaction. You’ve set your team’s strategy for the year.

Meetings 102

Meetings Sales Digital Transformation Software 102

Red Star Kim

SEPTEMBER 26, 2023

Change the environment Move discussions from online meetings or the office. Yet communication needs to be two-way. A dialogue. This enables people to align their views – to chunk up or chunk down to common aims and needs. Provide a different physical space for discussions. The lack of eye-to-eye contact can be less threatening.

Management 113

Management Co-Creation Communication Leadership 113

Xant

MAY 13, 2021

In 2020, 52.8% Since the landscape has changed dramatically in the past year, here’s what changed about the traditional inside sales vs. outside sales conversation and how sales are building new, digitally enabled teams, no matter where they set up their workspace. The Death of the Conference Room Meeting.

Sales 99

Sales Stakeholders Digitalization Construction 99

Red Star Kim

APRIL 12, 2023

However, the digital revolution reduced the distinction between B2C (Business to Consumer) and B2B marketing with increasing use of digital marketing throughout the professional services client journey. PM Forum provides dedicated training courses on digital marketing – including social media and digital content production.

Media 130

Media Marketing B2C Stakeholders 130

Freshworks

JANUARY 25, 2021

A great customer experience is in the eye of the beholder and if last year taught us anything it is that customers will carry on using well designed digital channels for the simplicity and speed of service they provide. In 2020, we saw digital transformation happened at breakneck speed. Focusing on your customers.

Customer Experience 98

Customer Experience Digital Transformation Digitalization Publishing 98

Mercuri International

SEPTEMBER 30, 2022

This is especially important when you don’t meet in the office every day. One of the new aspects to consider is the advent of remote work which forces those who take on this role to remotely supervise activities, often through digital support tools. 1 World Economic Forum Annual Meeting (2020). References.

Leadership 52

Leadership Remote Working Meetings Digitalization 52

Zendesk

AUGUST 10, 2021

SaaS startups have a real opportunity to capitalize on the shift to a truly digital-first world, and among the top cloud companies named in the Forbes Cloud 100 this year, the vast majority are using Zendesk to give their customers a great experience. ” Jeff Titterton, Chief Operating Officer at Zendesk. .

Software 98

Software Software Decision-making Prioritization 98

Zendesk

APRIL 7, 2021

But, adaptable creatures we are, people took to some of the changes made throughout 2020, getting especially comfortable with digital enhancements to the retail experience: like virtual wine tastings to go with an uptick in wine purchases (no judgement) or pantry items from Michelin-starred restaurants. The Great Compression.

Retail 64

Retail eCommerce Digital Transformation Digitalization 64

Red Star Kim

OCTOBER 19, 2023

Some were fortunate to receive full details from the firm’s CRM supported by analytics showing digital activity and enquiry details. 50% Qualify the prospect/lead 50% Secure a meeting How much time do you spend preparing and researching before making a “cold” call? Others had little more than a name and telephone number.

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Zendesk

SEPTEMBER 23, 2021

McKinsey & Company reports that the shift to digital sales led to 30 percent higher acquisition efficiency for businesses. Consumers’ buying behaviors have become increasingly digital since COVID-19, and businesses are responding accordingly. To engage potential customers, companies need to adopt a digital-first mindset—and fast.

Acquisition 97

Acquisition Supply Chain Advertising Digitalization 97