Red Star Kim

FEBRUARY 15, 2024

These changes are partly as a result of Covid and the move to remote working but also due to economic changes, digital transformation and emerging technologies.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Mercuri International

SEPTEMBER 30, 2022

This is especially important when you don’t meet in the office every day. A well thought out involvement will make the team more productive and willing to work hard to achieve all the set goals. Remote Leader: if the team works remotely, management and supervision methods will also have to adapt to take into account this distance.

Leadership 52

Leadership Remote Working Meetings Digitalization 52

Showpad

OCTOBER 9, 2020

This post will recap TRANSFORM 2020 keynotes, breakouts and sessions and give you some new ideas about sales enablement you can put into practice right now. Customer knowledge lives in your CRM systems, surveys, meeting notes, market research and excel sheets. Working from home (WFH) should extend indefinitely.

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

Hubspot Sales

MAY 18, 2020

If you are sending a request to connect with someone on LinkedIn who you have not had a direct working relationship with, always include a custom message with your request. According to Meaghan Williams , HubSpot’s Remote Work and Inclusion Program Manager, this is a faux pas she’s witnessed often.

Remote Working 143

Remote Working Prioritization Meetings Media 143

Showpad

MAY 7, 2021

Traditionally, sales has been an on-the-go profession, with reps often traveling between client meetings and pitches. However, the COVID-19 pandemic didn’t so much dent that level of activity as it did force more businesses to adopt remote workforces on the fly. . respondents with an entirely remote salesforce (4%).

Sales 59

Sales Digitalization Onboarding Remote Working 59

Zendesk

JANUARY 4, 2023

But thousands of corporations and small-to-medium businesses are stepping up and volunteering to reduce their emissions to meet science-based targets set by climate experts. By 2020, more than 1,000 companies had joined, and in 2022, roughly 4,000 companies signed on. The challenge of remote work. Taking action.

Suppliers 52

Suppliers Supply Chain Manufacturing Remote Working 52

Showpad

APRIL 2, 2021

In 2020, the COVID-19 pandemic was responsible for moving a wide variety of business functions online. However, the pandemic may have simply accelerated an already growing trend toward remote work. Regardless of the origins behind this shift, remote selling is likely here to stay. Today, the landscape has changed.

Remote Working 52

Remote Working Onboarding Sales Logistics 52

Zendesk

AUGUST 10, 2021

But what started as an emergency order quickly became the new way of life, giving rise to a truly digital-first marketplace. In fact, the Zendesk Customer Experience Trends Report found that ecommerce sales increased by 30 percent in 2020. Build prospecting into your calendar just like you would schedule a client meeting.

Sales 104

Sales Digitalization Media Software 104

PartnerTap

JANUARY 26, 2022

In 2020 when the world went into lockdown, many companies began to feel the effects. Revenue began slowing down and employees stopped coming into work. PartnerTap was a highly sought-after solution in 2020 and 2021. Salespeople were no longer moving around the country and going to face-to-face meetings.

Computers and Electronics 97

Computers and Electronics Meetings Virtual Selling Remote Working 97

Showpad

APRIL 9, 2021

After all, the nature of business is changing all around us, and digital is the new normal for the foreseeable future. Perhaps the clearest indicator of how business is evolving can be seen in how we view the benefits of digital technology today compared to the years preceding the pandemic. Facilitate access to content for new reps.

Facilitation 52

Facilitation Artificial Intelligence Digitalization Remote Working 52

Hubspot Sales

MAY 25, 2020

For instance, in 2020 we have seen many areas implementing stay-at-home orders. This meant people could no longer visit their office sites to work with their teams. As a result, many businesses began offering software solutions that supported a remote workforce. Embrace the New Digital Landscape. Moving Forward.

Digitalization 109

Digitalization CRM B2B Software 109

Showpad

MARCH 17, 2020

While there was a time when working remotely was the sole domain of field sales representatives, it’s become the new normal for sellers of all types. Of course, keeping remote sellers engaged and developing is easier said than done. Flesh-and-blood information gathering has been replaced by digital data.

Sales 80

Sales Prioritization Remote Working Decision-making 80

Nutshell

APRIL 28, 2020

Last year, remote work was a growing trend. In 2020, it’s the new normal. As the COVID-19 pandemic continues to sweep across the globe, professionals in nearly every industry have been forced to work from home in order to follow social distancing best practices. Have a Dedicated Workspace.

Remote Working 121

Remote Working Sales Software Software 121

Planview

JANUARY 31, 2022

In 2020, ESOs within SaaS companies and Management Consultancies represented the highest growth segment in the professional service marketplace. A core part of this focus and commitment is serving ESOs as they work to streamline their product and customer strategy and adapt to meet the varying needs of their customers.

Organization 72

Organization Profitability Digital Transformation Remote Working 72

Zendesk

DECEMBER 28, 2020

Lessonly: Improving work life. As 2020 has proven, the only constant is change. At work, that means teams are constantly tasked with learning new information and skills on the job. As we anticipate many new challenges to come, improving our work lives is a small but powerful step we can take.

Suppliers 52

Suppliers Profitability Remote Working Manufacturing 52

Strategic Communications

JANUARY 12, 2021

There is some interesting consistency in what marketing experts are seeing in the trends and technologies likely to impact their lines of business in 2020 and 2021. The virus is accelerating digital transformation and setting the tone for texting to become the primary method of marketing and communications for 2020 and beyond,” he says.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

Zendesk

AUGUST 10, 2021

But what started as an emergency order quickly became the new way of life, giving rise to a truly digital-first marketplace. In fact, the Zendesk Customer Experience Trends Report found that ecommerce sales increased by 30 percent in 2020. Build prospecting into your calendar just like you would schedule a client meeting.

Sales 52

Sales Digitalization Media Software 52

ACT

JANUARY 13, 2023

To achieve this, SMBs had to adopt technology quickly in 2020 to maintain profitability and employee productivity, and we continue to see the ripple effects today. By combining these with email, phone, and social media channels, SMBs can meet their customers where they are to provide better customer service. Remote onboarding.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

SBI

DECEMBER 23, 2020

Waltham, MA — December 23, 2020. The deal combines two of the leading players in the sales enablement space bringing together a more complete solution for sellers to engage buyers in the digital world. Bigtincan Acquires ClearSlide to Create Industry's Only End-to-End Sales Enablement and Engagement SaaS Offering.

Artificial Intelligence 26

Artificial Intelligence Acquisition eCommerce Banking 26

CMOE

APRIL 22, 2020

Bernard Marr, a business analyst , predicts that “during 2020, we will see wider adoption and a growing pool of providers that are likely to start offering more tailored applications and services for specific or specialized tasks. This will mean no company will have any excuses left not to use AI.”.

Innovation 64

Innovation Artificial Intelligence Remote Working Software 64

Zendesk

DECEMBER 1, 2020

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples. That’s table stakes.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

Hubspot Sales

APRIL 27, 2023

That's how much SaaS, as a global industry, is projected to be worth by 2026 — nearly double how much it was worth in 2020 ($158 billion). In addition to the great income potential, roles in SaaS tech often offer other perks, including Remote work opportunities. occupations. occupations. Professional growth. A valuable network.

Sales 111

Sales Account Management Communication Sales Management 111

Red Star Kim

DECEMBER 9, 2022

The Sustainable Cities Index 2022 was launched in 15 countries with a suite of content assets, including a highly visual digital report, video and interactive tool to compare city performance. The firm’s marketing is based primarily on news coverage, events and meetings based on its survey results. The campaign.

Leadership 26

Leadership Marketing Future of Work Profitability 26

Zendesk

AUGUST 11, 2021

Service has moved from customers calling at the first sign of trouble to wanting to communicate with businesses on more convenient digital channels they’re already using in their personal lives—email, live chat, and messaging apps like WhatsApp and Facebook Messenger. How to build a successful digital-first service strategy.

Digitalization 64

Digitalization Customer Experience Decision-making Healthcare 64

Red Star Kim

OCTOBER 13, 2023

And that some content – e.g. digital skills – is best learned through video whereas “softer” skills through personal interactions. How to deliver M&BD training and promote learning effectiveness Our second interactive exercise considered how to promote learning and harness different training opportunities. What are soft skills?

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Showpad

JUNE 14, 2021

With a restarting economy, many B2B go-to-market teams are at risk of being left behind as competitors lean in strongly to digitally transformative selling and buying strategies. 70% of B2B decision-makers say they are open to making new purchases over $50,000 in a fully self-serve or remote fashion, and 27% would spend more than $500,000.*.

Meetings 59

Meetings B2C Stakeholders B2B 59

Xant

APRIL 1, 2021

Remote work is now a necessity. Sales teams that haven’t embraced remote-enabled technology are scrambling and have had to lean on systems that are largely untested on a wide scale. But buyers now work remotely too. Embracing innovative tech is what will distinguish the leaders in sales from the rest of the pack.

Artificial Intelligence 98

Artificial Intelligence CRM Prioritization Sales 98

Insightly

JUNE 3, 2022

That’s especially true in the world of B2B sales, where deals have traditionally closed over meetings, handshakes, and other face-to-face interactions. . Performance suffers as depleted teams struggle to meet revenue goals. How do sales meetings work when my prospects work remotely?

B2B 98

B2B Value Proposition Decision-making Sales 98

Zendesk

APRIL 15, 2022

Only 25 percent of leads that sales teams generate from marketing strategies are ready to meet with a sales rep. While Zoom took over in 2020, phone calls are still the primary form of communication between prospects and reps. your success rate for booking a meeting drops by 40 percent—down to a meager 0.9 Sales call facts.

Sales 52

Sales Sales Technology CRM Remote Working 52

Insightly

MAY 28, 2021

Insightly CEO Anthony Smith shares a few must-reads for entrepreneurs in 2020. Work with people I can learn from? Work remotely? Not every position will meet all your goals. I loved this work, but I felt like I had only seen one corner of the digital marketing career. Meet new people.

Marketing 52

Marketing Digital Transformation Remote Working Decision-making 52

Insightly

MAY 28, 2021

Work with people I can learn from? Work remotely? Not every position will meet all your goals. You get the benefit of learning and growing without the learning curve of a new industry, new co-workers, and a new office (or Zoom meeting code). Meet new people. Be part of a large or a small team?

Marketing 98

Marketing Decision-making Media Management 98

Nutshell

JULY 17, 2020

For more on creating consistency at every sales touchpoint, watch our Q&A with Social Centered Selling’s Barb Giamanco at BOUNDLESS 2020. ActiveCampaign recently won G2Crowd’s prestigious Best Software Companies of 2020 award, ranking #12 in the world. . 16 sales process templates for B2B pipelines.

Software 71

Software Software Marketing Sales 71

PandaDoc

APRIL 3, 2023

This means the inside sales process relies on digital communication, as well as phone calls. The fact that inside sales relies on remote selling also means that your teams are more flexible and adaptable when it comes to unpredictable events, such as the 2020 pandemic. They can work from home, the office, or a hybrid of the two.

Sales 52

Sales Decision-making Client Relationships Software 52

Freshworks

APRIL 2, 2021

The period from early 2020 has been a challenging time for all sectors, but the travel and hospitality industries have been hit particularly hard. Is your business ready to meet customers’ expectations and deliver high-level CX (Customer Experience) in the post-COVID world?

Customer Experience 53

Customer Experience Software Software Transportation 53

Zendesk

JULY 29, 2021

And for industries that saw the greatest impacts from the global shutdowns (think food and grocery delivery, e-commerce, and remote work and education platforms), these rates were even higher. And these companies are now relying more on agents that can work across channels, so-called “blended agents.”

e-Learning 52

e-Learning Prioritization Remote Working Customer Experience 52

Hubspot Sales

JULY 10, 2020

In 2020, the COVID-19 pandemic has led to the cancellation of many large gatherings – including business conferences. Firms and their reps attend these events to meet other professionals and have useful discussions. You might also wish to arrange digital breakout sessions. Make online meetings work for you.

B2B 109

B2B Sales Media Meetings 109

SmartKarrot

SEPTEMBER 24, 2021

Winning in the digital space will ultimately boil down to a strong brand presence fueled with the ability to create quality content. Take Maximum Advantage of the Remote Working and Remote Learning Trend. One of the major effects of the COVID-19 pandemic was that it accelerated the move towards remote learning.

Customer Experience 11

Customer Experience B2B Supply Chain eCommerce 11