2020 Digitalization Emotional Intelligence Meetings 
Red Star Kim
NOVEMBER 8, 2022
Back in July 2020 I shared some research insights from my book “ Essential Soft Skills for Lawyers ” which generated significant interest – not least from the associated nine-minute video explaining “soft” skills featuring the Worry Monster. Whether digitally or in person. New soft skills for remote working.
Red Star Kim
NOVEMBER 1, 2023
Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. This has changed the sales process fundamentally in many environments.
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Red Star Kim
OCTOBER 19, 2023
Some were fortunate to receive full details from the firm’s CRM supported by analytics showing digital activity and enquiry details. 50% Qualify the prospect/lead 50% Secure a meeting How much time do you spend preparing and researching before making a “cold” call? Others had little more than a name and telephone number.
Red Star Kim
MARCH 1, 2024
This is challenging as everyone is time poor and most communications are digital. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Forge relationships Before we try to generate engagement and buy-in we need to forge relationships with fee-earners. Everyone is different.
Red Star Kim
OCTOBER 16, 2023
While the delegates had some exciting mountain climbing, sailing and diving adventures to report – they observed that often their people focused on digital events and tended to be “chained to desk ”. So some will prepare content, others will develop talks and others will concentrate on meeting referrers and developing relationships.
Red Star Kim
FEBRUARY 15, 2024
There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk
Red Star Kim
DECEMBER 5, 2023
There were comments that it was unusual for people to be in the office so face time and in person meetings – where it is easier to develop rapport, trust and solid working relationships – were rare. Geographical and psychological distance can seem larger when in a digital space. Make myself more visible in meeting with fee earners.
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