article thumbnail

Leadership, emotional intelligence and teams in change management

Red Star Kim

Leadership, emotional intelligence and teams in change management. Winning their hearts – and emotional commitment – is tougher. Research on leadership and emotional intelligence (EQ) (kimtasso.com). We welcomed delegates from legal, accountancy and financial services firms.

article thumbnail

Soft skills for tough barristers (Reflection, Self-Coaching, Change, EQ, Awareness, Goal-setting, Communications) Counsel Magazine

Red Star Kim

I conducted research to support a book on “Soft skills for lawyers” which was published in 2020. Improve self-awareness (and emotional intelligence) Emotional intelligence (EQ or EI) quotient is a technical term covering many soft skills. The importance of soft skills? Let me share some of the findings.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Future Marketing and Business Development Manager: Connections, Collaboration, Context, Creativity, Cause and Continuous learning

Red Star Kim

For complex projects we must collaborate with those in other functional specialisms such as finance, technology, people and innovation. We covered a variety of hard skills (vision, strategy, finance, MBD planning) and soft skills (leadership, buy-in and influencing, personal brand, managing a team and motivation).

Marketing 130
article thumbnail

Research update on the most in-demand soft skills

Red Star Kim

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector.

article thumbnail

22 tips on being a persuasive writer in professional services

Red Star Kim

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). An example might be: “Five things every Finance Director asks” or “What every General Counsel considers when choosing a law firm”. SEO update for professional services (October 2020) (kimtasso.com) Show don’t tell Telling isn’t selling.

article thumbnail

Book review: The Management Shift – How to harness the power of people and transform your organization for sustainable success by Vlatka Hlupic

Red Star Kim

And there’s further support for this from a HBR article on social intelligence and the biology of leadership by Daniel Goleman (of Emotional Intelligence fame) and Richard Boyatzis (see also Helping people change: Coaching with compassion (kimtasso.com) ). Key characteristics of levels in the Emergent Leadership Model.

article thumbnail

Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

Responsiveness – Accountants and telephones Blondie’s song “ Hanging on the telephone ” came to mind as I read an article from March 2020 Demanding Customers and Need for Human Reassurance Prompt Increase in Calls | AccountingWEB described research commissioned by Moneypenny. This leaves a lot of room to develop client relationships”.