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The future of work for IT teams is supporting hybrid workforces

Zendesk

In fact, Zendesk research revealed that 90 percent of tech decision makers said that 2020 accelerated the adoption of digital technology. Companies of all sizes had to figure out the dimensions of remote work, but not just as a one-time response to Covid-19. Organizations that have increased their funding of digital innovation are 2.7x

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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%

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What is digital transformation? Definition, examples & importance

Zendesk

Personalization is key to a winning customer experience—76 percent of customers expect personalization, including interactions over their preferred channels, engagement tailored to account type or status, or recommendations based on purchase or search history, according to our 2020 Trends Report. Focus on time to value.

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Rethink Sales Podcast: The Love-Hate Relationship With Remote Work

SalesGlobe

We’ve been talking about this since the beginning of 2020, Michelle. Oh, you and I, that was one of our big predictions in 2020. And we said this isn’t going to last this love relationship with the remote work. So I think it’s exciting future we have ahead of us. Michelle Seger Oh, I know.