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Weekly Roundup: The Future of Work, Things Salespeople Can Do Before 2020 + More

The Center for Sales Strategy

> The Future of Work Is in These 3 Things – HubSpot. People are changing the way they work. So, when we talk about the future of work, we have to focus on what’s influencing change. The future of work is finding that happy medium of meeting both employees and customers where, when, and how they want.

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The future of work for IT teams is supporting hybrid workforces

Zendesk

In fact, Zendesk research revealed that 90 percent of tech decision makers said that 2020 accelerated the adoption of digital technology. Companies of all sizes had to figure out the dimensions of remote work, but not just as a one-time response to Covid-19. And the speed at which new technologies are coming isn’t likely to slow.

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Employee experience: internal help desks and the future of work

Zendesk

To be digital first and virtual, we have to evolve our mindsets, behaviors and simplify how we approach our work. At peak volatility in 2020, HR help desks saw 11% more fluctuation in employee support request volume compared to 2019. Embrace and adapt to volatility. HR help desks are also managing more data overall.

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System review: CogniClick for instant, personalised research reports using AI

Red Star Kim

Blick Rothenberg: Annual Landlords survey – Spotlight on EPC Compare yourself live with your industry peers Personalised report: EPC Survey Report Impact of AI on B2B The impact of AI on B2B Report Arrow: Cybersecurity spot check 2023 Cogniclick can be used for assessment and evaluation to support consulting and sales conversations.

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A New Age of Hybrid Leadership

Speaker: Renee Thomas and Alexis Barone, Wrike Team

There are many myths surrounding the idea of remote work: it will cause laziness, procrastination, ineffective communication, lack of motivation, and employee burnout. As pervasive as these myths were, 2020 swiftly kicked them all out the door. On the other side of the coin, some teams still crave the social, in-person dynamic of work.

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Property marketing case study – Thought leadership campaigns: Arcadia, JLL and Remit

Red Star Kim

The Sustainable Cities Index remains the primary sales tool for Arcadis’s urban sustainability services and contributes strongly to the firm’s Global Cities Program, which works with clients on sustainable solutions in cities around the world. JLL – Future of Work Survey 2022. The research. Partnerships.

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Soft skills revisited – with a leadership perspective

Red Star Kim

Back in July 2020 I shared some research insights from my book “ Essential Soft Skills for Lawyers ” which generated significant interest – not least from the associated nine-minute video explaining “soft” skills featuring the Worry Monster. I am relieved that these were all things I mentioned in the 2020 book.