Strategic Communications

JANUARY 12, 2021

There is some interesting consistency in what marketing experts are seeing in the trends and technologies likely to impact their lines of business in 2020 and 2021. Phil Strazzulla, CEO and founder of Select Software Reviews , agrees. Two other areas expected to see continued growth in 2020 and 2021 are podcasts and video.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

Zendesk

NOVEMBER 4, 2021

“And now a lot of organizations have brought back some element of being back in the office, whereas Zendesk really leaned all in on embracing the digital-first idea.”. To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment.

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52

Freshworks

APRIL 2, 2021

We predict that businesses with robust customer experience (CX) software systems in place will be better placed to successfully survive the next few tumultuous months and years. But at the beginning of the pandemic, the system simplified their speedy transition to remote working.

Customer Experience 53

Customer Experience Software Software Transportation 53

Insightly

MAY 28, 2021

If you’ve spent a few years marketing to healthcare, for example, you might want to try your hand at marketing to software developers. Advancing your career can sometimes mean shaking up your work environment. How to approach digital transformation in the new normal. Marketers typically work in one of two environments.

Marketing 52

Marketing Digital Transformation Remote Working Decision-making 52

SmartKarrot

NOVEMBER 23, 2020

With the immense power of remote work it brings to its users, the SaaS industry is going through immense evolution in all its products. The sudden hit of a pandemic to the whole world has only amplified the use of SaaS products giving much power and flexibility to the remote workforce. in the next year.

Telecommunications 10

Telecommunications Customer Experience Digital Transformation CRM 10

SmartKarrot

JANUARY 27, 2021

With digital transformation engulfing all the businesses in the world, there’s an increased adoption of automation by its every unit. Nearly 77% of CIOs rated digital transformation as their top-most priority in 2021. However, the challenges associated with a customer success software for SaaS are as below. #1

Customer Success 10

Customer Success Digital Transformation Prioritization Software 10