Red Star Kim

NOVEMBER 13, 2023

Business planning Surprisingly, none of the delegates’ firms had a business plan to drive the growth of the private client team. And 90% didn’t have a marketing plan for private client. 67% felt that marketing (generating enquiries) and 33% felt that existing client development was the area requiring most attention.

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Red Star Kim

SEPTEMBER 29, 2023

For example: Influence and persuasion skills with Aristotle and Knights and Dinosaurs (kimtasso.com) May 2023 Ten top takeaways on stakeholder engagement and buy in (kimtasso.com) April 2022 Animal magic of buy-in and stakeholder engagement (Video) (kimtasso.com) September 2020 all about buy-in in professional services (Manchester and Dublin 2019) (..)

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Red Star Kim

APRIL 17, 2023

Leverage your exemplars to promote good habits I shared a number of stories about how firms can leverage the expertise and experience of their best (exemplar) business developers: Facilitating regular “Talking to Bob” dinners at a property business where junior, intermediate and senior fee-earners could listen to stories about how he managed to identify, (..)

Management 130

Management Manufacturing Client Relationships Facilitation 130

Red Star Kim

JULY 11, 2022

The following reports may be useful: Professional Services Global Market Report 2022 (globenewswire.com) (December 2021). PPS I’m putting together a separate blog on the question – which keeps arising – of future trends in professional services marketing and business development. 40% Selling (winning new clients).

Innovation 130

Innovation Marketing Stakeholders Value Proposition 130

Red Star Kim

AUGUST 24, 2023

I invited him once to facilitate a junior professionals’ networking event for an accountancy practice – where he talked about one of his other books “All you need to know about the City” (latest version updated in 2022). He’s also written a book called “ Get to the point – how to write well at work”.

Finance 130

Finance Government Profitability Banking 130

Red Star Kim

AUGUST 1, 2023

11% Marketing/lead generation 11% Selling (winning new clients) 33% Existing client development 0% Referrer management 44% All of them How clear are you on the client (buying) journey?

Decision-making 130

Decision-making Marketing Business Planning Management 130

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Amarachi Ogueji. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Catherine Blackmore.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21