Planview

JUNE 23, 2022

What ways have customer expectations changed and increased? These were some of the core questions and themes that were explored at the TSIA World: Interact Conference , which was held on May 16-18, 2022 in Orlando, Florida. Planview PSA Software streamlines connected services systems and delivery for your organization.

Digital Transformation 52

Digital Transformation Digitalization Decision-making Leadership 52

SmartKarrot

DECEMBER 22, 2021

As digital transformation accelerated in 2020-2021, companies have invested heavily in their customer success (CS) teams. Initially, customer success was built at the intersection of sales and marketing functions to create business value as an ancillary function to marketing, sales, and support to generate revenue.

Customer Success 19

Customer Success Digital Transformation Investors Leadership 19

Planview

AUGUST 16, 2022

Optimized resource management is critical for delivering customer success and protecting profit margins. Enhanced Customer Experiences. Connected services organizations understand that today’s customers demand value to be delivered faster, and in smaller iterations.

Organization 52

Organization Digital Transformation Profitability Customer Experience 52

SmartKarrot

SEPTEMBER 20, 2022

Enterprise software in saas is a segment that can be incredibly challenging for many enterprises to navigate. There are vast product and size options available for enterprise software in categories, industries, and verticals, just to name a few. What is Software as a Service (SaaS)? Like what you are reading? contact-form-7].

Software 10

Software Software Internet Small Business 10

Planview

JULY 22, 2022

As the world grows more and more digital, customers across every industry are expecting digital-first, timely assistance and support. As shown in this digital transformation in banking case study roundup, all businesses — including banks — have been forced to change and evolve with the times.

Digital Transformation 52

Digital Transformation Banking Digitalization Construction 52

SmartKarrot

APRIL 15, 2022

Here are the top 10 customer retention books for CRMs to read in 2022 –. The Art of CRM: Proven strategies for modern customer relationship management. This is one of the best books that provide a detailed understanding of customer retention. Customer Relationship Management: Concepts and Technologies.

e-Learning 19

e-Learning CRM Acquisition Internet 19

SmartKarrot

APRIL 14, 2022

However, unlike a tool which is a piece of software, a platform is a comprehensive suite of tools. This is a popular cloud-driven Observability platform that facilitates easy, centralized visualization, optimization, and troubleshooting for the entire software stack. The post Top 10 AIOps Platforms in 2022? New Relic One.

Artificial Intelligence 10

Artificial Intelligence Digital Transformation Facilitation Digitalization 10