ProlifIQ
FEBRUARY 23, 2024
The State of Account Planning in 2024 2023 was a challenging year for go-to-market teams. To better understand how teams are adapting to this new environment, we surveyed over 250 professionals across sales, customer success, account management, and more about their account planning processes, challenges, and priorities for 2024.
Zendesk
MARCH 7, 2024
Reduced costs Workforce optimization makes an organization more efficient, causing a noticeable impact on your bottom line. Being customer-first means putting the customer at the center of organizational decision-making rather than purely focusing on products or profits.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
MDI Training
MARCH 29, 2024
The second event focused on how to increase effectiveness in decision-making processes : What influences the way we make decisions ? What (group) dynamics exist in decision-making processes ? What decision-making processes are involved? What strategies are needed for each?
Zendesk
JANUARY 25, 2024
Thankfully, implementing AI technology with call center software makes delivering an exceptional customer experience easy. Increase customer satisfaction According to the Zendesk CX Trends Report 2024 , 81 percent of consumers say the quick and accurate resolution of issues or complaints heavily influences their decision to purchase.
Red Star Kim
FEBRUARY 8, 2024
At the recent Business Development for Professionals – 2024 Virtual Conference – MBL Seminars I presented a session entitled “Supporting Fee-Earners in Sales Targeting”. I’ve summarised the key points here as a supplementary learning resource for the delegates.
SmartKarrot
FEBRUARY 6, 2024
As a Customer Success leader in 2024, navigating the dynamic realm of customer satisfaction requires embracing innovative technologies. Real-time Insights for Proactive Decision-Making In the dynamic world of customer success, timely and informed decision-making can make or break the account.
Nutshell
OCTOBER 31, 2023
So, what do we have planned for between now and when 2024 rolls around? To make VisitorIQ even more useful for you, we just released some updates! The new VisitorIQ features also make it easy to find the people and companies that matter most to you. Here’s a look at the updates we’ll be working on in Q4.
Expert insights. Personalized for you.
52 
Let's personalize your content