CMOE

DECEMBER 21, 2023

As 2023 comes to a close, it is the perfect time to reflect on lessons we’ve learned throughout the year and plan for 2024’s uncertainties. By taking stock of these experiences, we can better plan for the upcoming year and foster a learning mindset to ensure that 2024 is a success.

Strategic Thinking 64

Strategic Thinking Facilitation Prioritization Innovation 64

Hubspot Sales

NOVEMBER 22, 2023

When it comes to sales, there's a lot of innovation happening — and therefore, a litany of new tools. As part of our 2024 State of Sales Series , our Sr. With all this in mind, it's clear that CRMs help sales teams drive revenue and efficiency, which correspond to professionals' top two 2024 focus areas. What's this magic tool?

CRM 99

CRM Decision-making Sales B2C 99

OnStrategyHQ

JANUARY 31, 2024

As more organizations realize the importance of AI adoption, having a well-defined AI transformation strategy may be the most important thing you can do in 2024. Pro Tip : Our job as strategists is to facilitate the conversations and help organizations leverage this technology to shift to more strategic work.

Artificial Intelligence 52

Artificial Intelligence Brainstorming Supply Chain Government 52

Planview

JANUARY 22, 2024

As we welcome the new year, we asked our team of product innovation experts and thought leaders to identify trends they’re seeing across the industry and within our customer implementations. Trend #1: Greater Financial Scrutiny on New Product Development Balanced Against Innovation Opportunity While the U.S.

Innovation 69

Innovation Management Supply Chain Digital Transformation 69

Arpedio

FEBRUARY 20, 2024

Grounded in a profound understanding of customers, ABS emerges as a beacon of innovation set to revolutionize the sales landscape. AI not only helps us gain a profound understanding of our customers at record speed, surpassing previous levels, but also aids in prioritizing time and team resources for enhanced effectiveness and efficiency.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

Insightly

MARCH 11, 2024

So, here are the top CRM trends for 2024. Artificial Intelligence (AI) Of course AI tops the list of 2024 CRM trends. Another way that AI can show up in CRM is by helping to grade and score leads so that the highest quality leads are prioritized. This is something that CRMs are supporting in new and innovative ways.

CRM 52

CRM Artificial Intelligence Cybersecurity Internet 52

Agile CRM

DECEMBER 12, 2022

One of the key innovations in the history of helpdesk software was the introduction of ticketing systems, which allowed customer service teams to track and manage customer inquiries and issues in a more organized and efficient manner. This made it possible for teams to prioritize and respond to customer requests more quickly and effectively.

Software 52

Software Software Customer Experience Prioritization 52