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Leadership Between Connectedness and AI – A Conversation with Hamza Khan

MDI Training

He tells us about the skills needed in the age of artificial intelligence, recommends active action steps for leaders, and explains why, in his opinion, a pure leadership culture through robots is unrealistic. Read this interview to gain insights and explore how artificial intelligence changes today’s leadership culture.

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Disruptors

Mercuri International

Roles that were previously seen to be solely the province of humans are potentially being outsourced to artificial intelligences, which is leading to some serious questioning of the established sales structures. And, right in the middle, as always, trying to make sense of this tsunami of reinvention lies HR.

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6 2023 Marketing Trends You Can’t Ignore

ACT

In 2023, that means keeping an eye on important new trends like artificial intelligence , video marketing, automation , and more. Artificial intelligence In 2022, AI went mainstream with ChatGPT and Dall.E billion by 2030. According to forecasts, the global AI market is expected to exceed $1.8

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Reskilling: a global challenge to be tackled as soon as possible

Mercuri International

Digitization, automation and artificial intelligence progress are becoming global business cornerstones and it is precisely this revolution that has begun to set new standards. Reskilling involves us all. Modern companies need to adapt if their goal is to remain competitive in the market. Next steps.

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How AI is boosting agent intelligence—and evolving the CX team

Zendesk

According to PwC’s Global Artificial Intelligence study, AI could contribute up to $15.7 trillion to the global economy by 2030 —a massive sum but understandable when you think of the sheer number of industries that stand to benefit. One way to think of your AI capabilities is almost like a sort of “digital concierge.”

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Millennials vs. Gen Z: How their customer service expectations compare

Zendesk

By 2030, Millennials and Zoomers will be the two largest adult consumer groups in the country. Its oldest members are 24 years old, while its youngest are just 9 years old—and won’t reach adulthood until the year 2030. But Gen Z members are the true digital natives, having grown up with smartphones in their hands.

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AI Conversational Intelligence Revealed: The Future is Here!

SmartKarrot

The Definition of AI Conversational Intelligence AI Conversational Intelligence refers to the ability of artificial intelligence systems to engage in natural and seamless conversations with humans. Virtual agents: Virtual agents are AI-powered systems designed to simulate human-like interactions in a digital environment.