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Science-based targets are the key to sustainable business

Zendesk

Apple recently announced its intention to achieve net-zero emissions by 2030 and decarbonize its supply chain through measures like working with suppliers who use 100 percent renewable energy. By 2030, it will reduce Scope 3 emissions per vehicle in trucks and buses by 40 percent and absolute emissions in construction equipment by 30 percent.

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How can I actively share knowledge as a leader?

MDI Training

October 2022 | Agile Leadership , Digital Transformation | 0 Comments Agile mindset beyond company boundaries In order to compete in a constantly changing market, companies must be able to react quickly to changes.Strong networking, increased knowledge exchange and an agile mindset beyond company boundaries are crucial.Leadership in.

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How “The Great Compression” can lead to better retail CX

Zendesk

The Great Compression ” refers to our forced, collective digital transformation, which compressed the timeline of evolution into months instead of years. Digital collaboration became a business imperative as enabling multiple generations on a video call became a personal one. percent in 2021.

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Through the Eyes of the Customer: Ideal Customer Experience in 2021 [eCommerce and Beyond]

Tidio

For one, it has significantly accelerated the process of digital transformation. A recent report by Gartner about top consumer trends suggests that in 2021 it may be necessary to create separate marketing and communication strategies for different tiers of customers.