SmartKarrot

NOVEMBER 2, 2022

Retain, attract, mentor, organize, and manage a high-performance team, fostering a culture of ownership, accountability, and ethical behavior. Evolve the customer engagement models to incorporate both managed and self-service orientations.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

JANUARY 10, 2023

Role: Customer Success Lead Location: Remote, Canada Organization: Testimonial Hero As a Customer Success Lead, you will be developing and managing value-based relationships with the highest-value accounts with a focus on agreement completion and retention. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Supply Chain Co-Creation Stakeholders 19

SBI

JULY 1, 2020

Developing a deep understanding of your customer’s organization by synthesizing customers’ strategic priorities and where your organization’s products and services can support them is critical to uncovering hidden revenue. Manage Relationships More Strategically. Mark Kopcha President, CEO, Revegy.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

Arpedio

DECEMBER 19, 2023

Develop Targeted Account Lists : Based on your ICP and market research, develop a list of target accounts that are most likely to benefit from your product or service. Relationship Mapping & Org Chart Manage internal and external relationships with key stakeholders. Superior together.

Decision-making 52

Decision-making Account Planning CRM Marketing 52

ProlifIQ

APRIL 21, 2023

This strategy involves developing a comprehensive plan to manage and grow the customer accounts that are critical to the business’s success. You can do this through account planning. They also develop and implement strategic account plans that align with the business’s goals and objectives.

Account Growth 52

Account Growth Account Planning Key Account Management Account Management 52

SmartKarrot

APRIL 6, 2021

Manage customer service team and technical support team to ensure high-quality interactions and timely resolutions to issues. As a Director of Customer Success, you will hire, train, and develop a world-class cross-functional team, fostering a culture of teamwork & collaboration and setting the strategy and prioritizing goals.

Customer Success 10

Customer Success Digital Transformation Onboarding Account Development 10

Account Management Skills

MARCH 20, 2023

On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. Kate is Project Delivery Manager and Kio is Senior Digital Account Manager. I’m currently a project manager at Hallam.

Digitalization 52

Digitalization Account Management Decision-making Management 52

SmartKarrot

JANUARY 6, 2021

Apply here: [link] Role: Customer Success Account Director Location: London, England, United Kingdom Organization: Onalytica As a Customer Success Account Director, you will ensure client retention by strategically managing accounts and driving value for our customers through our software, data & services.

Customer Success 10

Customer Success Finance Account Development Stakeholders 10

SmartKarrot

NOVEMBER 18, 2020

Apply here: [link] Role: Strategic Customer Success Manager Location: San Francisco, CA, US Organization: Miro As a Strategic Customer Success Manager, you will manage a portfolio of 25-35 Enterprise customers. Develop best practices for new customer onboarding and customer growth/renewal to ensure ongoing customer success.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

Account Management Skills

APRIL 26, 2023

This episode is for you if you’re interested in understanding how a project management team and an account management team work together in an internal communications agency. Now Brilliant Ink call their account management team strategists. Welcome to episode 85. So Sara is head of strategy.

Account Management 40

Account Management Decision-making Stakeholders Management 40

SmartKarrot

MARCH 8, 2022

She is a coach who focuses on personal development, relationship building, success planning, customer engagement and retention, and customer journey. Currently, she’s the Customer Success and Customer Support Manager at Ascent Cloud, Ashna has experience of over 7+ years in Customer Success and Account Management.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Arpedio

OCTOBER 30, 2023

In this episode, Lee interviews Ulrik Monberg , Founder and CEO of ARPEDIO, to explore the keys to success in Account-Based Selling. From CRM to Strategic Account Planning The role of Customer Relationship Management (CRM) tools has witnessed a significant transformation over the past decade. Listen to the podcast here.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

SmartKarrot

JUNE 27, 2022

Role: Director, Customer Success Location: Remote, Maryland, United States Organization: Riverbed Technology As a Director of Customer Success, you will manage customer success metrics including ARR retention and growth and customer satisfaction (NPS). Ensuring fantastic relationships across your nominated customer accounts.

Customer Success 3

Customer Success Account Development Stakeholders Account Management 3

Arpedio

JUNE 16, 2022

Efficient opportunity management software is your gateway to explore opportunities, make accurate sales forecasting and close the big deals. Why is opportunity management important? What are the benefits of pipeline management? Manage opportunities with MEDD(P)IC(C). Combining Opportunity planning with Account planning.

Account Planning 52

Account Planning Account Management B2B Prioritization 52

SmartKarrot

APRIL 29, 2021

Role: Director of Customer Success (Nonprofit) Location: San Francisco Bay Area, US Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Own 50+ strategic accounts including large universities, health systems, and national nonprofit organizations.

Customer Success 10

Customer Success Value Proposition Stakeholders Finance 10