SmartKarrot

OCTOBER 12, 2022

Consult with clients on product features, functionality and onboarding best practices. Develop strategic relationships with key stakeholders to understand their goals and success roadmap. Hold regular onboarding/training/review sessions with customers to ensure the achievement of customer goals and outcomes. Apply here: [link].

Customer Success 19

Customer Success Financial Services Banking Stakeholders 19

SmartKarrot

NOVEMBER 26, 2021

Drive organic growth and expansion within assigned customer accounts; proactively identify and facilitate additional revenue opportunities to enable customers to maximize their value. Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices.

Customer Success 19

Customer Success Acquisition Onboarding Government 19

SmartKarrot

APRIL 1, 2021

Collaborate closely with Barefoot’s sales, product management and development managers to drive customer satisfaction, customer retention, customer competencies with the products, and revenue growth. Process sales order into the order system to ensure they are booked out efficiently for the customer. Apply here: [link].

Customer Success 10

Customer Success Onboarding Account Management Facilitation 10

SmartKarrot

JANUARY 4, 2021

Streamline the customer onboarding process, making it more predictable for sales, operations, and most importantly, our customers. Onboard and train new customers on the solution. Development of territory and account development, training, and educational plans. Client support and issue resolution.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Customer Experience 10

SmartKarrot

MARCH 10, 2021

This includes assigning accounts, developing staff, and holding them accountable to their responsibilities. Develop and execute success plans to ensure customer growth and product adoption. Collaborate with Sales to lead annual and quarterly business planning cycles. Apply here: [link].

Customer Success 10

Customer Success Facilitation Account Development Onboarding 10

SmartKarrot

JUNE 28, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Capture and document the developer journey, working cross-functionally to launch product demos, community tutorials and content marketing. Be the voice of the customer in product development.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

NOVEMBER 4, 2020

Apply here: [link] Role: Director of Customer Success Location: Oakland, California, United States Organization: Eko As a Director of Customer Success, you will establish trusted and productive relationships with key stakeholders at strategic accounts. Deliver customer reports illustrating Eko value delivery (e.g.

Customer Success 10

Customer Success Stakeholders Facilitation Account Planning 10