SmartKarrot

AUGUST 4, 2022

Role: Director of Client Success Location: Remote, Illinois, United States Organization: seoClarity As a Director of Client Success, you will direct and manage a world-class team with a focus on training, development, and customer-centric advocacy. Recruit for and build the Client Success Team to a global scale.

Customer Success 19

Customer Success Stakeholders Innovation Facilitation 19

SmartKarrot

SEPTEMBER 27, 2021

Role: Director of Customer Success (Nonprofit) Location: Remote, San Francisco, CA Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Own 50+ strategic accounts including large universities, health systems, and national nonprofit organizations.

Customer Success 19

Customer Success Stakeholders Onboarding Government 19

SmartKarrot

MARCH 17, 2023

Role: VP Customer Success Location: London, England, United Kingdom (Hybrid) Organization: Argus Media As a VP of Customer Success, you’ll be setting the strategy, prioritising the objectives and key metrics, building a world-class team, and extending and mentoring the European Customer Success team.

Customer Success 19

Customer Success Account Development Stakeholders Onboarding 19

SmartKarrot

DECEMBER 2, 2022

Role: Customer Success Manager Location: Sydney, New South Wales, Australia (Hybrid) Organization: Jenkin Beattie As a Customer Success Manager, you will develop and manage key accounts achieving mutual goals whilst seeking growth within each account. Internal and external key stakeholder management.

Customer Success 19

Customer Success Onboarding Account Planning Account Development 19

SmartKarrot

SEPTEMBER 19, 2022

Role: Head of Client Success, West Region Location: Malvern, PA, US Organization: Vanguard As a Head of Client Success, you will be responsible for the retention, satisfaction, and growth of clients and prospects within their assigned segment. Setting clear growth and retention strategy for the assigned market segment.

Customer Success 19

Customer Success Account Planning Retail Account Development 19

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Good at learning new systems. Zendesk knowledge is a plus.

Customer Success 15

Customer Success Advertising eCommerce Stakeholders 15

SmartKarrot

JUNE 28, 2021

Role: Director of Customer Success (Nonprofit) Location: San Francisco Bay Area, US Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Own 50+ strategic accounts including large universities, health systems and national nonprofit organizations.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

MARCH 22, 2021

Role: Director of Customer Success Location: Remote, New York City Metropolitan Area, US Organization: Eulerity As a Director of Customer Success, you will manage the Customer Success Team to ensure proper client assignments, data-driven insight, and continuing optimal service quality. Build and nurture trusted, long-lasted relationships.

Customer Success 10

Customer Success Stakeholders Retail Leadership 10

SmartKarrot

FEBRUARY 8, 2021

Role: Director of Customer Success Location: New York, United States Organization: Okapi AI As a Director of Customer Success, you will own the overall relationship with the customers. Engage with key influencers and decision-makers within the customer organization. Create and accelerate customer’s growth plans.

Customer Success 10

Customer Success Stakeholders Onboarding Publishing 10

SmartKarrot

JANUARY 4, 2021

Role: Vice President, Customer Success Location: San Francisco Bay Area, US Organization: BrightEdge As a Vice President, Customer Success, you will consult on strategic initiatives and opportunities to drive innovation and value for customers. Collaborate with Marketing to develop new initiatives to find and attract future customers.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Customer Experience 10

SmartKarrot

JANUARY 6, 2021

Paul Area, US Organization: Deluxe As a VP of Customer Success, you will build and nurture strong customer executive relationships to develop a holistic and deep view of the immediate needs and current programs with a deep understanding of Customer business goals, environment, challenges, and operational maturity. Apply here: [link].

Customer Success 10

Customer Success Finance Account Development Stakeholders 10

ProlifIQ

APRIL 21, 2023

Businesses should prioritize key accounts by developing a deep understanding of their needs. This involves incorporating best practices for account planning and management. Your account growth strategy will be implemented by your sellers and customer success. Think of product managers and customer service representatives.

Account Growth 52

Account Growth Account Planning Key Account Management Account Management 52

SmartKarrot

NOVEMBER 18, 2020

Role: Director, Customer Success Location: Toronto, Ontario, Canada Organization: Book4Time Inc. Inspire customer success across the Customer Success department and throughout the company, working with sales, marketing, product, and finance. Collaborate with Marketing to grow a library of customer testimonials.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

SmartKarrot

JUNE 27, 2022

Role: Director, Customer Success Location: Remote, Maryland, United States Organization: Riverbed Technology As a Director of Customer Success, you will manage customer success metrics including ARR retention and growth and customer satisfaction (NPS). Ensuring fantastic relationships across your nominated customer accounts.

Customer Success 3

Customer Success Account Development Stakeholders Account Management 3

DemandFarm

APRIL 26, 2023

They are also responsible for identifying new opportunities for growth and working closely with internal teams to develop strategies that drive revenue growth. They must also collaborate with marketing, sales, and product development teams to ensure that their clients receive the best possible service and support.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

SmartKarrot

MARCH 8, 2022

Caroline Andreola is a Client Success Strategy professional with product development, product marketing, commercial planning, customer success , and project management skills to name a few. She started building and leading teams at 25, and at just 27, she became the Vice President of Customer Success at an organization.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

NOVEMBER 11, 2022

Customer Success Manager Location: American Fork, UT (Hybrid) Organization: Journeyfront As a Sr. Serve as a customer advocate inside the organization, helping customers receive the proper priority for resolving technical issues and building desired features. Provide a proactive customer strategy focused on hiring accuracy.

Customer Success 3

Customer Success Government Account Development Stakeholders 3

Arpedio

JANUARY 11, 2023

And this is where account management comes in. In fact, it’s particularly important for B2B organizations, as a lot of their success rests on the quality of their account management. What Is an Account Manager? Behind every strong sales team stands an effective key account manager.

Account Management 52

Account Management Management Key Account Management B2B 52

SmartKarrot

APRIL 29, 2021

Role: Director of Customer Success (Nonprofit) Location: San Francisco Bay Area, US Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Own 50+ strategic accounts including large universities, health systems, and national nonprofit organizations.

Customer Success 10

Customer Success Value Proposition Stakeholders Finance 10

Arpedio

JUNE 16, 2022

By integrating a platform that allows this, sales reps will be able to automate the time consuming and labor-intensive process of identifying multiple opportunities within an account and achieve a complete account picture. Ready to start taking advantage of sales enablement technologies like account-based selling?

Account Planning 52

Account Planning Account Management B2B Prioritization 52