Remove Account Growth Remove Acquisition Remove Communication Remove Suppliers
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25 Problems That Stop Key Account Managers From Doing Their Job

Account Manager Tips

It also includes chapters on how to brainstorm with teams and communicate your findings to convince your audience and get them to take action! I loved this book - it follows a 7-step technique to problem solving and uses a visual system to help you break down and understand all the moving parts. (I

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Help! How Do I Tell Clients About a Price Increase?

Account Manager Tips

Define the context, your communication strategy, negotiation tactics and contingency plans in the event of an escalation. The let your client know a formal communication will follow and to reach out with questions. or make some phone calls to alternative suppliers. Now what? . Idea in brief.

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How to Do SaaS Competitive Analysis: The 2021 Guide

SmartKarrot

Start with founding date, revenue, funding, employee count, account growth, etc. Check for mergers or acquisition history to know the way it is moving. Dive deep into their customer acquisition strategy , sales and go-to-market strategy. Are they communicating with their customers through webinars, videos, or podcasts?

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Expansion Revenue Management: The Final Frontier for Mature Customer Success / Account Management Teams

SmartKarrot

Inside the company, the CSM should be the one to spot potential account growth opportunities, notify the salesperson or account manager of the opportunity, and give them all the details and context they need to expedite the negotiation and closing process. Easy and effortless communication. What are the aches and pains?