Account Growth Client Relationships Meetings Onboarding 
Arpedio
JANUARY 5, 2024
Join us as we explore the essence of Account Management and Customer Success, and how each plays a part in sculpting a company’s legacy in delivering exceptional customer experiences. Client Advocacy: Becoming the client’s voice within the company and ensuring their needs are met with swift action and meaningful solutions.
SmartKarrot
OCTOBER 12, 2022
Align both internal and external resources to ensure clients meet & exceed project expectations. Regularly review overall program status with clients, usually in the form of client calls, web presentations or onsite meetings (as necessary). Lead and facilitate client meetings.
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Account Management Skills
NOVEMBER 21, 2022
Given the current unstable economic climate, client retention for agencies is a real top priority right now. And I needed more growth. So then I got again, in a bit of a chance of fate was meeting the MD of Hallam. And we would just be meeting in a coffee shop. I needed more development. I knew I could call on her.
SmartKarrot
SEPTEMBER 3, 2021
Execute the onboarding and implementation of customer data, while ensuring milestones and timelines are achieved. Proactively address gaps in product adoption and work with customers in order to achieve account health. Work with customers to discover and understand their needs to help them develop a tailored Restocq onboarding process.
SmartKarrot
JULY 21, 2020
Role: Senior Customer Success Manager Location: Atlanta, US Organization: Alfresco CSM plays a key role in creating a centre of excellence around the client experience that ensures strong client relationships and retention. Drive Customer Success, retention, foster account growth and promote advocacy within your customer base.
Account Management Skills
NOVEMBER 7, 2022
If you’d like help raising your account management game, then take a look at my Account Accelerator programme, where you work with me for nine weeks. I help you with the tools, strategies, and all the support you need to implement a repeatable and systematic approach to account growth for your agency.
SmartKarrot
NOVEMBER 25, 2020
Develops and drives strategic plans to meet performance expectations and identifies expansion opportunities to drive growth within key accounts. Monitors project status, ensures project milestones are on track, reports out updates, and provides strategic recommendations to clients and internal project teams.
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