Account Manager Tips

OCTOBER 11, 2021

If you approach customer relationship building thinking, "What's in it for me?" Warwick Brown // Account Manager Tips. Doesn't communicate Key accounts have vast networks of stakeholders (internal and external). And a key account manager is the gateway to all these relationships. Internal teams. Cooperation.

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Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Kapta is a key account management platform. We chatted about: – the importance of having a client development plan.

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Arpedio

JANUARY 11, 2023

The technical definition of account management is when you have a structured approach to managing and growing your relationship with your customers to achieve mutually beneficial goals. In order to succeed in today’s B2B industry, you need to align your sales strategies to sales and buyer expectations for personalization.

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SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales. In the last two decades, she has created and led several recognized Customer Success, Sales, and Marketing teams.

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SmartKarrot

OCTOBER 9, 2023

Account management, with its intricate dance of strategic planning and execution, is both a science and an art. From establishing strong customer relationships to navigating complex stakeholder dynamics, the role demands a unique blend of skills and knowledge. Its multifaceted nature encompasses several key components: A.

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Account Management Skills

MARCH 20, 2023

We talk about: – how the roles and the skill sets are different – how they work together on projects and retainers – how they manage the client relationship – what friction points can occur and how they overcome them – their advice for agencies thinking of moving to an AM/PM model.

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Account Management Skills

NOVEMBER 21, 2022

Given the current unstable economic climate, client retention for agencies is a real top priority right now. I worked in a really busy sales and marketing team. But you said, as part of that process, we also make sure that we speak to other stakeholders within the business. They’re very capable of doing that as well.

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