SmartKarrot

APRIL 11, 2023

KPIs for clients: You may get a clear picture of which customers are satisfied and how by using measurable KPIs, and you can extract precise actionable suggestions to further enhance the customer experience. You make an effort to stop customers from leaving your business and research the causes.

Customer Success 15

Customer Success Stakeholders Onboarding Account Growth 15

DemandFarm

MAY 12, 2023

This stream is also the biggest contributor for the account growth. This is done by integrating proven sales methodologies with strong stakeholder management to enable faster deal closures. The platform provides automation tools to help businesses deliver a personalized and proactive customer experience.

B2B 52

B2B Key Account Management Account Management Manufacturing 52

SmartKarrot

FEBRUARY 17, 2022

Think strategically to satisfy client needs, from planning communication campaigns to renewal, and ensure the products become a celebrated piece of their benefits offering. Collaborate across internal and external teams to execute communication plans, implement new products and improve clinical outcomes. Apply here: [link].

Customer Success 19

Customer Success Stakeholders Account Growth Client Relationships 19

SmartKarrot

APRIL 5, 2022

Partner cross-functionally with support, professional services, and sales and marketing departments to create customer success that drives positive customer satisfaction and account growth. Role: Customer Success Manager. Establish and optimize customer experience processes to ensure ongoing satisfaction.

Customer Success 19

Customer Success Account Growth Customer Experience Stakeholders 19

Arpedio

JANUARY 11, 2023

An Account Manager’s responsibilities include building long-term relationships with customers based on trust and value. In order to do so, it’s essential that the Account Manager communicate with his or her clients to understand their needs and provide the details and value of products and services.

Account Management 52

Account Management Management Key Account Management B2B 52

SmartKarrot

APRIL 1, 2022

Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development. Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth.

Customer Success 19

Customer Success Value Proposition Stakeholders Onboarding 19

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

OCTOBER 26, 2021

Role: Vice President, Customer Success Location: McLean, VA, US Organization: insightsoftware As a Vice President of Customer Success, you will own a Customer Experience strategy, to include presales, onboarding, services, support, and technical account management.

Customer Success 19

Customer Success Account Management Account Growth Facilitation 19

SmartKarrot

FEBRUARY 1, 2022

Apply here: [link] Role: Customer Success Manager Location: Remote, United States Organization: Ease As a Customer Success Manager, you will drive retention and growth among our customers by understanding their business needs and helping them succeed. Responsible for account-level expansion initiatives.

Customer Success 19

Customer Success Onboarding Account Planning Healthcare 19

SmartKarrot

MARCH 16, 2021

Drive continuous improvement through updating internal processes and implementing best practices influence future lifetime value of customers by ensuring the customers accomplish their goals and effectively recognize and communicate the value Terminus brings to their organization.

Customer Success 10

Customer Success Value Proposition Digital Transformation Customer Experience 10

SmartKarrot

JUNE 15, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Parsable As a Vice President of Customer Success, you will drive Customer Success strategy and roadmap to ensure measurable success, retention, and expansion across various industry segments. Need excellent communication skills.

Customer Success 10

Customer Success CXM Stakeholders Performance Review 10

SmartKarrot

APRIL 16, 2021

Serve as an internal voice of the customer to product, implementation, and analytic teams. Design the long-term strategy of the department to support the globalisation and rapid growth of the business and hold themselves accountable for its successful delivery. In reseller / Partner network. Apply here: [link].

Customer Success 10

Customer Success e-Learning Customer Experience Onboarding 10

SmartKarrot

NOVEMBER 25, 2020

Manage large enterprise accounts including account growth and driving product utilization. Demonstrate the ability to balance multiple client relationships simultaneously and work cross-functionally with both internal and external stakeholders. Build strong relationships with key enterprise stakeholders.

Customer Success 10

Customer Success Stakeholders Onboarding Account Growth 10

SmartKarrot

DECEMBER 22, 2020

Strong empathy for customers and the capability for enabling profitable growth. Strong verbal and written communication skills. Identifying solutions that will continue to provide value add to customer objectives. Delivery regular business reviews to client stakeholders.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

SmartKarrot

MARCH 8, 2022

Also, Annette is a distinguished customer success author who has written two books, ‘Customer Understanding: Three Ways Put the “Customer” in Customer Experience’ and ‘Built to Win: Designing a Customer-Centric Culture That Drives Value for Your Business.’. Ashna Patel. Dana Alvarenga. Jennifer Chiang.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

OCTOBER 9, 2023

Account management, with its intricate dance of strategic planning and execution, is both a science and an art. From establishing strong customer relationships to navigating complex stakeholder dynamics, the role demands a unique blend of skills and knowledge. Efficiently navigating these dynamics is essential.

Account Management 10

Account Management Management Stakeholders e-Learning 10