Account Growth Facilitation Management Onboarding 
SmartKarrot
OCTOBER 3, 2023
Customer Success Managers are at the heart of retaining and growing customer accounts. Yet, despite its importance, Customer Success Management often lacks the structure and standardization found in other roles like sales and marketing. Furnish specific scripts or communication templates to facilitate renewal discussions.
SmartKarrot
APRIL 11, 2023
Role: Head of Customer Success Location: Germany (Remote) Organization: Fyrfeed As a Head of Customer Success, you oversee creating a successful client journey from onboarding through churn and maintaining it over time. Hold training and onboarding sessions for customers. Conduct quarterly or monthly ROI meetings with clients.
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SmartKarrot
APRIL 19, 2023
Apply here: [link] Role: Manager, Global Customer Success Location: Canada (Remote) Organization: Octopus Deploy As a Manager, Global Customer Success you’ll assuming accountability for your team’s members, their performance, and the outcomes they produce. Renew and expand your clientele.
SmartKarrot
OCTOBER 12, 2022
Provide primary point of contact support for bank channel relationship managers. Consult with clients on product features, functionality and onboarding best practices. Hold regular onboarding/training/review sessions with customers to ensure the achievement of customer goals and outcomes. Lead and facilitate client meetings.
SmartKarrot
APRIL 11, 2023
Role: Head of Customer Success Location: Germany (Remote) Organization: Fyrfeed As a Head of Customer Success, you oversee creating a successful client journey from onboarding through churn and maintaining it over time. Hold training and onboarding sessions for customers. Conduct quarterly or monthly ROI meetings with clients.
ProlifIQ
AUGUST 17, 2023
Building strong relationships through personalized interactions, proactive customer support, and attentive account management fosters loyalty, reducing the risk of churn and increasing the likelihood of expansion. Account planning will lead to new opportunities and eventually account growth.
SmartKarrot
MARCH 24, 2022
Maintain a balanced proactive/reactive relationship with your assigned accounts. Expand Impact.com’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior-level people that have decision-making authority. Maintain high customer satisfaction and loyalty.
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