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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Key Account Management (KAM) – Research companies Larger firms may have access to research and knowledge specialists. Includes IPOs, acquisitions, grants, accelerators and news. Why do law firms needs SAM?

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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

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Why you should align marketing and customer success teams

Insightly

At this point, the account moves to a dedicated account or customer success manager. It is in marketers’ best interest to build relationships with customer success managers. Their close customer communication provides unique insights that lead to better marketing. Customer success managers are content marketers.

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Bigtincan Takes Aim at Revenue Enablement with AsdeqLabs Acquisition

SBI

Bigtincan Takes Aim at Revenue Enablement with AsdeqLabs Acquisition. The acquisition of AsdeqLabs expands Bigtincan’s capabilities in sales enablement as well as the growing field of revenue enablement across the enterprise. It’s an honor to have this vision shared through the wider industry via this acquisition.”.

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Why you should align marketing and customer success teams

Insightly

At this point, the account moves to a dedicated account or customer success manager. It is in marketers’ best interest to build relationships with customer success managers. Their close customer communication provides unique insights that lead to better marketing. The problem? Customer churn is a major problem.

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What’s Your Strategy for Sales Talent Development? Part 2

Mike Kunkle

Developing general “success skills” or business skills (communication, problem-solving, organization/time management, decision making, etc.). Recorded webinar on the 5 Stages: [link] ]. Knowledge Acquisition (in the most efficient, effective, well-designed way possible, validating that learning has occurred).

Sales 130
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Inside sales vs. outside sales: What are the key differences?

Zendesk

Inside sales is the process of selling remotely over various communication channels, like phone , email , messaging , or social media. As communication channels evolve, inside sales reps embrace digital forms of communication like messaging apps, social media, video conferencing, and traditional channels like phone or email.

Sales 52