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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

Just when customer account teams and salespeople were beginning to grow accustomed to virtual-only sales and account management, a return to (some) face-to-face interactions is on the horizon. COVID-19 has accelerated a trend already underway toward increased virtual interactions between customers and their suppliers.

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Text Messaging is Not A Substitute for Talking With People | Five Minute Selling – Part One

Sales Gravy

On this Sales Gravy podcast episode Jeb Blount (Virtual Selling) and Alex Goldfayn (5 Minute Selling) discuss why text messaging is not a substitute for talking with people. This is Part One in our series on 5 Minute Selling - how to get a massive amount of sales activity done, a few minutes at a time.

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How to raise the level of your entire (virtual) sales force

Arpedio

Do you know how to successfully navigate the increasingly complex world of virtual selling and coaching? Instead, this article contains key insights on how you get virtual selling best practice at your fingertips! We are confident that Arpedio can benefit your work with complex B2B Sales and Strategic Account Management.

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3 Things You Need To Be Doing To Remain Relevant And Continue To Drive Sales

Aepiphanni

The pre-requisite here is to have a sales process that supports and is optimized for virtual selling. Account management for repeat sales. Strive to add value to account management as this will help you retain customers and significantly reduce customer churn rate. increase from 2019 figures.

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Key takeaways from SAMA’s Annual Conference

Arpedio

Not sure what it means to be a journey orchestrator in Account Management? Last week more than 500 Strategic Account Managers (SAMs) and leaders of SAM programs gathered in New Orleans for the annual Strategic Account Management Association (SAMA) conference. Are you a journey orchestrator? Keep on reading.

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How to Resize and Retool Your Sales Force

Mike Kunkle

Even so: How will you divide inbound and outbound lead gen, opportunity management, and strategic account management? Will some people or teams handle opportunities and accounts up to a specific size, with executive lead gen or key account management done by others?

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Remote Selling Viewpoints: Sales Intelligence & Buyer Intent Data

SBI

That’s more important than ever in today’s virtual selling world, where sales reps can no longer rely on personal charm and the occasional golf game. Sales intelligence and buyer intent data also help account managers spot cross-sell opportunities and prevent churn. Damien came to InsideView from Oracle.