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Understanding customer lifecycle management

Zendesk

Getting there, however, requires more than good intentions—it takes implementing a customer lifecycle management process. This guide will help you understand what is meant by customer lifecycle management , why it’s the key to a great customer experience, and how to avoid common mistakes in developing a client lifecycle management process.

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Revenue Operations / RevOps Career Path: What It Is & How to Get Started

Insightly

In this blog post, we’ll dig into the emerging field of revenue operations. Sales operations is a traditional approach to business that’s focused on top-line revenue from new customer acquisition. By contrast, revenue operations takes a more holistic view of revenue that spans the entire customer lifecycle.

Finance 52
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Revenue Operations / RevOps Career Path: What It Is & How to Get Started

Insightly

In this blog post, we’ll dig into the emerging field of revenue operations. Sales operations is a traditional approach to business that’s focused on top-line revenue from new customer acquisition. By contrast, revenue operations takes a more holistic view of revenue that spans the entire customer lifecycle.

Finance 52
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Find the right CRM Strategy for your Industry

Insightly

However, there are some general strategies by industry/vertical that we will examine in this blog post. An efficient e-marketing and customer relationship management strategy is practically a necessity for nearly any kind of modern business. CRM strategies vary widely by the particulars of your unique business and its operation.

CRM 52
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Find the right CRM Strategy for your Industry

Insightly

However, there are some general strategies by industry/vertical that we will examine in this blog post. An efficient e-marketing and customer relationship management strategy is practically a necessity for nearly any kind of modern business. CRM strategies vary widely by the particulars of your unique business and its operation.

CRM 52
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The importance of follow-up in sales

PandaDoc

Granted, new business is always welcome, but standard sales training doesn’t always emphasize the fact that customer retention is much cheaper for businesses than customer acquisition. Customer retention is something you have to work at, though. The post The importance of follow-up in sales appeared first on Blog.

Sales 52
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Rethink Sales Podcast: Return on Sales Investment – Part 2

SalesGlobe

Mark And a lot of that is around how we’re lining up to it, what offers are bringing to market, how we’re looking at the market in terms of current customer retention penetration, new customer acquisition. Mark Donnolo So a lot of moving parts there. That’s a great point that you bring up.

Sales 52