Remove Acquisition Remove CRM Remove eCommerce Remove Profitability
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The ultimate sales glossary: 100 sales terms to know

Zendesk

Compared to B2B sales, B2C sales are usually more spontaneous and generate a lower profit per sale. Customer acquisition cost (CAC). Customer acquisition cost (CAC) refers to the amount of money spent on the process of acquiring a customer. Profit margin. You want your profit margin to be high. Forecasting.

B2C 98
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What is Customer Retention? 8 Best Strategies [+Apps]

Tidio

From the business side, satisfied customers take less time to serve, need no acquisition spending, and are less sensitive to price changes. Now, let me give you some drtails on the long-term benefits of consumer retention: Less spending on customer acquisition. Best practices for eCommerce return policies: No urgency.

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What Are Some KPIs That an Ideal CRM Should Report?

Apptivo

Customer Acquisition Cost (CAC). Whether you’re running an eCommerce storefront, operating a SaaS business, or managing an online retailer, customer relations management (CRM) is an important part of doing it successfully. The secret ingredient to using CRM software effectively lies in your choice of KPIs. Upsell Rate.

CRM 52
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What is an Ideal Customer Profile (ICP) and why do you need one?

Insightly

An ideal customer is one that is profitable, scalable, and a long-term fit for your business growth. Consult data collected through your customer relationship management system (CRM) , customer data platform and other analytics tools. Those may be tied to revenue, customer acquisition cost, and/or sales cycle length.

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Top 7 enterprise software companies to adopt in 2021

PandaDoc

Category: Customer Relationship Management (CRM). Salesforce offers a wide variety of CRM software functionality, from eCommerce offerings to analytics services to customer support. We don’t use it too much as a CRM tool, at least to the extent we should. Salesforce. Location: San Francisco, CA.

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Top 7 enterprise software companies to adopt in 2021

PandaDoc

Category: Customer Relationship Management (CRM). Salesforce offers a wide variety of CRM software functionality, from eCommerce offerings to analytics services to customer support. We don’t use it too much as a CRM tool, at least to the extent we should. Salesforce. Location: San Francisco, CA.