article thumbnail

16 Technology Trends Shaping eCommerce in 2020

Hubspot Sales

But even as we are navigating our new normal, there is one place that is experiencing an incredible boom in traffic: eCommerce websites. In other words, if you don’t have an eCommerce store, now is probably the perfect time to make the investment. Let's review the latest eCommerce technology trends to focus on as we move through 2020.

eCommerce 145
article thumbnail

The 7 Best Selling Platforms for Your Ecommerce Business

Hubspot Sales

When choosing a platform for your ecommerce business, it’s important to do your research. That means deciding whether you should build your own ecommerce site instead of using an existing marketplace or platform or pair third-party tools with your site — like using HubSpot’s Sales Hub on your Shopify or BigCommerce store.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

ERP and CRM: Differences and Benefits

Apptivo

All About ERP vs CRM. What is CRM? What is the difference between ERP and CRM? How does CRM benefit companies? What is CRM? CRM stands for customer relationship management. CRM systems are built to make customers happy, to keep the relationship with customers ongoing and pleasant. What is ERP?

CRM 52
article thumbnail

Sales Tech Game Changers: How to Exceed Revenue and Profit Projections

SBI

Jared: Since our founding in 1999, Zilliant has partnered with our customers by curating actionable insights hidden in their data that drive sales actions, customer relationships, and profitable growth. And they continue to keep us because our customers regularly exceed revenue and profit projections thanks to our AI.

article thumbnail

The ultimate sales glossary: 100 sales terms to know

Zendesk

Compared to B2B sales, B2C sales are usually more spontaneous and generate a lower profit per sale. For a company to be profitable, the amount of money coming in from the customer needs to exceed the amount spent on attracting that customer. Profit margin. Profit margin measures a company’s gross profit relative to its revenue.

B2C 98
article thumbnail

How 2 Brands Successfully Shook Up Their Sales Strategy

Hubspot Sales

By Q3, its year over year growth had effectively stalled, and its profits had dropped a whopping 24%. The brand shifted its focus toward ecommerce and a direct to consumer sales strategy, connecting more immediately with customers online. Porsche shook up its sales efforts by leveraging its own CRM.

Retail 69
article thumbnail

What is omnichannel? Definition, strategy, and examples

Zendesk

Omnichannel experiences can also increase profitability. Centralize your customer data in a CRM. A customer relationship management (CRM) system is the hub of omnichannel experiences. With sophisticated integrations, a CRM can also track customer interactions across channels, including email, social media, and chat.

CRM 98