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The ultimate sales glossary: 100 sales terms to know

Zendesk

Sales software terms. Compared to B2B sales, B2C sales are usually more spontaneous and generate a lower profit per sale. Customer acquisition cost (CAC). Customer acquisition cost (CAC) refers to the amount of money spent on the process of acquiring a customer. Profit margin. Let’s dive in. Sales metrics terms.

B2C 98
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What is Customer Retention? 8 Best Strategies [+Apps]

Tidio

The best customer retention software on the market. From the business side, satisfied customers take less time to serve, need no acquisition spending, and are less sensitive to price changes. Now, let me give you some drtails on the long-term benefits of consumer retention: Less spending on customer acquisition.

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Recurring Revenue: A Beginners Guide

SmartKarrot

For example, software as a service (SaaS) companies continue to develop new tools for businesses and individuals. Modern software companies have found this model to be more beneficial from a sustainability viewpoint. An eCommerce brand would have a totally different way of generating regular income than a software company.

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Demand Forecasting vs. Sales Forecasting — The Complete Guide

Hubspot Sales

In 2020, seemingly overnight, every business owner realized they did, in fact, run an ecommerce business, and needed an effective, modern website and content strategy, stat. With that in mind, your sales forecast should consider variables like the cost of customer acquisition, pricing, and competitor offers, among others.

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What Are Some KPIs That an Ideal CRM Should Report?

Apptivo

Customer Acquisition Cost (CAC). Whether you’re running an eCommerce storefront, operating a SaaS business, or managing an online retailer, customer relations management (CRM) is an important part of doing it successfully. The secret ingredient to using CRM software effectively lies in your choice of KPIs. Abandonment Rate.

CRM 52
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What is an Ideal Customer Profile (ICP) and why do you need one?

Insightly

An ideal customer is one that is profitable, scalable, and a long-term fit for your business growth. Those may be tied to revenue, customer acquisition cost, and/or sales cycle length. For example, say your firm sells eCommerce software and about 50% of your current clients come from businesses that also use a specific ERP software.

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The Future of Sales Roundtable: 2022 Pay Practices and Trends Survey Read-Out

SalesGlobe

And they were posing the question on what do you prefer or do you prefer the in-store or shopping experience or ecommerce? So it was bookings was always the strongest one for that new acquisition. They didn’t want to hold their teams accountable for profit, for example. Michelle Seger. I think it was like 18.7%.

Sales 52