Zendesk

FEBRUARY 12, 2024

It shares actionable strategies from seasoned CX professionals, so it’s an excellent resource for businesses looking to prioritize customer service as a cornerstone of their operations. Businesses aiming to convert satisfied customers into loyal advocates will find this podcast particularly helpful.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Hubspot Sales

AUGUST 30, 2023

Artificial intelligence has moved beyond the hype and is now seamlessly integrated into many aspects of business operations. Next, AI tools prompt relevant product listings, like for ecommerce, or give recommendations for personalizing content at different sales pipeline stages to increase the chances of a sale.

Decision-making 91

Decision-making Sales Profitability Artificial Intelligence 91

Agile CRM

DECEMBER 21, 2022

One of the key drivers of this growth is the increasing use of artificial intelligence (AI) and machine learning in personalization tools. Customers can receive customized offers and communications from users of the solution. You can then decide how to communicate with your target demographic most successfully.

e-Learning 52

e-Learning Advertising Customer Experience Marketing 52

Hubspot Sales

MAY 29, 2019

The tool can be embedded in your site and set to reflect your branding on client and in-team communications. Not only does this facilitate the conversion in outbound outreach campaigns, but it also cuts excess friction in all communication points that leads to a meeting.". It doesn't have the most integrations, but it does the trick.

Meetings 135

Meetings Artificial Intelligence Facilitation CRM 135

Zendesk

MARCH 15, 2022

Customers have a variety of different communication preferences and needs, calling for increased investment in omnichannel support. To help with scaling, financial services companies can still prioritize a seamless and helpful customer experience by utilizing AI and self-service. Retail & ecommerce. CX loves AI.

Financial Services 98

Financial Services Retail Manufacturing eCommerce 98

Mike Kunkle

MAY 11, 2022

Value creation is your ability to understand what each buyer values and co-create solutions to deliver value and communicate the outcomes of your solution to articulate the value you deliver. Communication: Sales Team & Cross-Functional Collaboration. Business Acumen. Value Creation. Prospecting. No, it does not.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

Hubspot Sales

NOVEMBER 4, 2019

Plus, their contact record keeps a history of all communication, so reps understand the past context. Pipedrive is a CRM that provides features including pipeline management, chatbot, web forms, and artificial intelligence (AI) sales assist. The multichannel communication is one of Zoho's strongest features. Price: $12+.

Software 111

Software Software Management CRM 111