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Scaling with CX is more important than ever. Here’s how to take advantage

Zendesk

To help with scaling, financial services companies can still prioritize a seamless and helpful customer experience by utilizing AI and self-service. Zendesk has helped companies apply artificial intelligence through tools like Answer Bot. Retail & ecommerce.

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How AI can make an immediate impact for retailers this holiday season

Zendesk

For shoppers, the holidays are a time to be merry—with cash registers jingling and ecommerce booming. Retailers who want to compete are looking to artificial intelligence to help manage high volumes more effectively. But this year, the golden quarter between October and December comes with a lump of coal in the retail stocking.

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Top 35 customer service and support podcasts for 2024

Zendesk

It shares actionable strategies from seasoned CX professionals, so it’s an excellent resource for businesses looking to prioritize customer service as a cornerstone of their operations. Businesses aiming to convert satisfied customers into loyal advocates will find this podcast particularly helpful.

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Five Facts from our Software that you probably don’t know

QYMATIX

Artificial intelligence makes sales teams truly data-driven, while offering exciting insights. Helpful tools and technologies such as eCommerce, email automation, and AI-based predictive analytics software can get the most out of the remaining (low-value) 80% of customers. Are you interested in learning from your sales data?

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The Sliding Scale of Sales Transformation

Mike Kunkle

Prioritize by weighing the possible impacts of the gaps compared to the positive outcomes of closing them, which will allow you to build a business case. The key is finding the ones that need the most work and prioritizing them, with the above analysis. Create and Run Prioritized, Phased Plans. No, it does not.

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EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

Important components of customer service software When evaluating customer service software options, several key components should be considered: Ticketing system: A ticketing system allows customers to report issues and companies to track, prioritize and resolve them. Mobile access allows support anywhere, anytime.

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EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

Important components of customer service software When evaluating customer service software options, several key components should be considered: Ticketing system: A ticketing system allows customers to report issues and companies to track, prioritize and resolve them. Mobile access allows support anywhere, anytime.