How AI can make an immediate impact for retailers this holiday season
Zendesk
SEPTEMBER 29, 2022
For shoppers, the holidays are a time to be merry—with cash registers jingling and ecommerce booming. Supply chain woes, understaffed teams, and changing customer behaviors are combining to create the storm of the century. Spikes in ticket volumes mixed with frustrated customers and delays in response times is a recipe for poor CX.
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