B2C, Customer Knowledge and Emotional Intelligence

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

B2C

Customer Knowledge

Emotional Intelligence

Consultative sales 4 basic principles and just why the consultative selling process works

PandaDoc

MAY 28, 2024

Consultative sales teams put customer needs first, with sales professionals asking probing questions and adapting pitches to every lead. A deeper understanding of customer needs leads to insights that build trust. Customer knowledge even transfers to other areas, such as improving client onboarding.

Sales

Sales e-Learning Healthcare Software

So What Can I Sell You?

SBI Growth

NOVEMBER 27, 2013

The next segment of Max’s story is one played out regularly in sales (B2B, B2C, inside, and direct). A rep’s desire to make a sale trumps the customer’s interest and needs. In some cases a sale is made, but a customer is lost. Nurture the relationship and customer knowledge along the way. Continued below).

Interpersonal Skills

Interpersonal Skills Manufacturing Emotional Intelligence B2C

Strategic Accounts Today

Consultative sales 4 basic principles and just why the consultative selling process works

So What Can I Sell You?

Stay Connected