Red Star Kim

OCTOBER 24, 2022

Numerous B2B (and B2C) sales processes were considered – from proprietary sales frameworks to firm-specific processes. Client perspective – empathy and emotional intelligence (kimtasso.com). Sales process. Multifaceted map of the sales process. Getting your head around basic selling skills (kimtasso.com).

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Red Star Kim

DECEMBER 5, 2023

The early quiz on key marketing concepts prompted some to reflect that their studies had concentrated on consumer marketing (B2C) which made it challenging to apply to B2B professional services marketing. And it is hard to argue with evidence of client sentiment or competitor action.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

PandaDoc

MAY 28, 2024

Truly understanding client needs requires active listening and emotional intelligence. A consultative sales approach applies to all types of B2B and B2C industries. Try PandaDoc Frequently asked questions What role does empathy play in consultative sales? Empathy is at the core of consultative selling.

Sales 52

Sales e-Learning Healthcare Software 52

Zendesk

NOVEMBER 2, 2022

Whether you’re in B2C or B2B sales, any rep worth their salt needs to cultivate certain negotiation and communication skills. They also take into account their customers’ emotions, knowing how important it is to make buyers feel valued and respected. Essential sales negotiation skills. Offer trades.

Negotiation 52

Negotiation Sales Decision-making Emotional Intelligence 52

SBI Growth

MARCH 10, 2020

Did you know that 70% of the buying experience is based on how the customer feels they are treated? Failing to deliver a good customer experience – from the customer’s perspective – has real consequences. The good news is, if a.

Customer Experience 87

Customer Experience Emotional Intelligence B2C B2B 87

Account Management Skills

MARCH 16, 2021

Tell me if there’s an agency listening thinking, well, I’ve got both B2B brands that I’m working with and B2C, I mean, as you said, 95% of decision making is emotional. I mean, we do have more on the B2C side. For women that have naturally have emotional intelligence and men, you’re good storytellers.

Advertising 40

Advertising Decision-making Profitability Marketing 40

Account Management Skills

OCTOBER 4, 2021

With the consumer being defined broadly, the consumer can be a B2B entity, or it can be a B2C entity, and it can be highly specialised, or can be very general, but the planners are the voice of the consumer, they are the ones who mirror back to the agency; this is what our marketplace is telling us. Robert 28:22. Oh, absolutely.

Advertising 52

Advertising Account Management Management Emotional Intelligence 52