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15 tools to make your customer service team more productive

PandaDoc

That includes automation tools, ticketing systems, strong workflows, CRM software, live chat software, and so much more. Let’s take a look at some of the best customer service software for support teams in 2023. Freshdesk also adds guardrails to help agents do their best work without tripping over one another.

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How to Create a Customer Satisfaction Survey [Questions & Tips]

Tidio

8 Best Strategies. Choose the Best Way to Conduct a Customer Satisfaction Survey Online. On-page surveys are widget-like surveys that appear in the corner of the screen. You can gauge their satisfaction with reviews, live polls, and surveys via such social media channels as Facebook, Instagram, LinkedIn, or Twitter.

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