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Referrer Management – Capacity and Capability

Red Star Kim

Delegates included both partners and business development professionals (some with a banking background) from law firms (employment, criminal, disputes, offshore), accountancy practices (audit, forensic, insolvency and restructuring and financial services. This had been exacerbated by Covid and working from home practices.

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Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

There have been many requests recently for inhouse training on telephone skills to support client service and selling both for fee-earners and support staff. Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop.

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The 21 Best Business Strategy Blogs

CMOE

Research shows that organizations that offer a learning culture, which can help build strategic skills, knowledge, and competencies, are 92% more likely to create original products and services. To get started, begin bookmarking these 21 best business strategy blogs. and the impact of their decisions.”

Finance 98
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The Ultimate Guide to Personal Branding

Hubspot Sales

Social media accounts, websites, digital portfolios, blog articles, and the various ways you communicate all contribute to your unique identity and image. Imagine if Elon Musk started sharing inspirational tweets full of empathy and emotional intelligence. Unaware of your personal brand? Otherwise known as Dr Yes!