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The Importance of the Omnichannel in Financial Services

Customer Think

In today’s digital world, customers expect seamless and integrated experiences when interacting with financial services providers across various channels like websites, mobile apps, branches, contact centers and more.

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Banks Are Going All In On Digital — What We Can Learn

Customer Think

Traditional banks have struggled to get their arms around the new generation of online-only banks and digital financial services that millennials love.

Banking 64
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Managing WIP and Bottlenecks in the Financial Industry

Planview

However, despite the significant advancements brought about by Agile, there’s no denying that certain challenges continue to be at the forefront of ensuring optimal efficiency within tech teams, particularly in the financial services industry. Protect sensitive customer information and adhere to data protection regulations.

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How IP Geolocation Keeps Organizations Safe While Building Business

Customer Think

Digitalization has been well underway for some time, but recent global events have spurred more rapid evolution throughout the business landscape.

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Persuasive writing checklist

Red Star Kim

Delegates from legal, financial service and industry, joined me last week for a full day workshop on persuasive writing. 17% What is great writing (fundamentals) 33% Persuasive writing 17% Communications strategy 17% Writing for digital media 17% Writing tools (including AI) How good is your grammar and use of English?

Media 130
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Marketing in the Metaverse – An opportunity for professional services?

Red Star Kim

Neil remarked that the metaverse was a hot topic in mainstream marketing because it is an uncrowded and uncluttered digital space with emerging digital economies where an early entrant could demonstrate leadership, innovation and differentiation and offer clients a different kind of experience (immersive and interactive ).

Marketing 130
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Managing Partners’ Forum – Highlights from the Advisory Board Meeting September 2023

Red Star Kim

Professional services are key contributors to processes which are often classified as the outputs of other sectors, for example manufacturing and construction. for the financial services sector and 10% for manufacturing. Until recently, the Forum was a full member of the Government’s Professional & Business Services Council.

Meetings 130