Brainstorming Client Relationships Facilitation Management 
Strategic Account Management Association
JUNE 14, 2021
It designs, integrates, manages ad supports on-site and cloud-based communications and collaboration technologies for organizations around the globe. We conducted client interviews and facilitated group discussions through our customer advisory board. Reaching New Clients by Scaling the Existing GAM Program.
Red Star Kim
NOVEMBER 22, 2022
In recent workshops we have explored the use of creativity techniques to resolve client service issues, co-create solutions and improve client relationships. Review the solutions list and brainstorm concrete solutions. Business case – Agree investment with firm and client. Technique: De Bono’s thinking hats.
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Red Star Kim
JUNE 20, 2022
She ran management development and leadership programmes at the BBC before founding a leading coaching consultancy. She touches on the differences between coaching, mentoring, training and line management too. A key theme is respecting the client’s right to choose – so that rules out the idea of coaches providing advice.
SmartKarrot
OCTOBER 25, 2023
The unpredictable nature of crises, be they operational, reputational, or external, renders them a significant threat to the stability and health of these critical relationships. Aftermath Management: Beyond the immediacy of a crisis lies the equally daunting task of post-crisis relationship management.
Insightly
SEPTEMBER 27, 2023
It’s a fair question that many midsize companies ask when implementing their first or a new Customer Relationship Management system ( CRM ). Some companies try to leverage in-house technical resources, such as an IT manager, to oversee implementation and training. “I’m already paying enough for my CRM.
Insightly
SEPTEMBER 27, 2023
It’s a fair question that many midsize companies ask when implementing their first or a new Customer Relationship Management system ( CRM ). Some companies try to leverage in-house technical resources, such as an IT manager, to oversee implementation and training. “I’m already paying enough for my CRM.
SmartKarrot
OCTOBER 27, 2022
Define, improve, and manage a customer engagement model to drive consistent customer experience and performance of CSMs. Work closely with cross functional teams (Implementation, Support, Product Management, Development) for issue resolution as needed. Manage QBRs. Ensure customer buy-in throughout the process.
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