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Lessons from a Winning Global Account Management (GAM) Program

Strategic Account Management Association

It designs, integrates, manages ad supports on-site and cloud-based communications and collaboration technologies for organizations around the globe. We conducted client interviews and facilitated group discussions through our customer advisory board. A New Enterprise Account Management (EAM) Program.

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. An emerging theme was the combination of people and problem-solving skills.

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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

Just when customer account teams and salespeople were beginning to grow accustomed to virtual-only sales and account management, a return to (some) face-to-face interactions is on the horizon. But when we need to buy next-generation yield management tools for a new 5 nanometer process fab? These mixed results are not surprising.

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5 Challenges of Virtual Facilitation & How You Can Solve Them

CMOE

This process leads to the need for executing effective virtual facilitation strategies for remote participants and inevitable challenges as participants and facilitators adapt to the virtual environments. The guide below is designed to help you overcome challenges that arise in virtual facilitation and elevate your capabilities.

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3 Key Change Management Strategies for 2024

AchieveIt

In the modern business environment, implementing a successful change management strategy is crucial. A good change management strategy includes methods, strategies, and plans for smoothly adopting new initiatives. In this article, we’ll share essential tips for effective change management.

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9 Ways to Get Ideas Brewing with Instant Coffee

Planview

No matter what type of work you do, you likely do a fair amount of brainstorming, planning, and “noodling” in your daily work. Instant Coffee is a new way to brainstorm and collaborate with your team and others. A product team uses Instant Coffee to brainstorm ideas for the next quarter. Brainstorming.

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Reviewing Your Expiring Bids and Quotes to Follow Up and Close More Effectively

Sales Management Plus -- SMP

By regularly reviewing expiring bids and quotes, you facilitate proactive intervention and problem-solving. Team meetings focused on open bids and quotes provide an opportunity to exchange ideas as the brainstorm ways you can close specific deals. This encourages collaboration and knowledge sharing.