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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

By Dave Duke, Co-Founder and CCO, MetaCX, and Joel Schaafsma, Research General Manager, SAMA. The pandemic has presented an opportunity to reflect on what matters most in our personal and professional lives. The pandemic has presented an opportunity to reflect on what matters most in our personal and professional lives.

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ALIGNING A MULTIFUNCTIONAL TEAM TO SOLVE A HEALTHCARE CUSTOMER’S LONG- STANDING PAIN POINT

Strategic Account Management Association

Pfizer is the winner of the 2021 SAMA Excellence Award for “Innovative Value Co-Creation.” While this customer’s staff demonstrated both passion and expertise, to make this process a reality, they needed a project focused on innovative thinking, data-driven insights, stakeholder connectivity and patient/provider resources.

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What agencies and brand need to know about web3, with Jeff Kauffman Jr.

Account Management Skills

And it obviously looked like something that was going to solve a lot of these problems that we’ve been presented as brand marketers, when we’re dealing with sort of these middlemen. I put together this trends presentation, and just started getting on the calendar of all the smart people that I knew. Jenny 04:11.

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Book review: The Management Shift – How to harness the power of people and transform your organization for sustainable success by Vlatka Hlupic

Red Star Kim

She summarises the key emerging ideas in the context of strategy as transient competition, long term orientation, focus on customers, need for a higher purpose and building alliances amongst stakeholders. The report and action plan is presented to the Executive Group. There’s a detailed explanation of the study.

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How to Start a Business: A Complete Guide for Startup Entrepreneurs

Hubspot Sales

Brainstorming business names? Too much detail isn't helpful in a business plan and will only distract and confuse stakeholders. The following is a list of those available presently. The guide covers everything from the paperwork and finances to creating your business plan and growing your business online. Filing taxes?

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