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Stakeholder Mastery 3.0 – The Six Steps You Must Take

Jermaine Edwards

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. Our contacts and stakeholders just aren’t making decisions – How do we deal with their disengagement and getting pushed back and back while they still expect more from us?

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ALIGNING A MULTIFUNCTIONAL TEAM TO SOLVE A HEALTHCARE CUSTOMER’S LONG- STANDING PAIN POINT

Strategic Account Management Association

While this customer’s staff demonstrated both passion and expertise, to make this process a reality, they needed a project focused on innovative thinking, data-driven insights, stakeholder connectivity and patient/provider resources. Stakeholder management. My team and I led the internal mind-mapping of the customer’s stakeholders.

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

The pandemic has presented an opportunity to reflect on what matters most in our personal and professional lives. The co-value creation process includes your organization’s ability to engage internal stakeholders to sketch out a proposed co-value starting point that can be furthered with the customer early.

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Key issues in Marketing and Business Development Planning: Engage, Analyse, Expand, Innovate and Measure

Red Star Kim

And present evidence of the results achieved. There are lots of articles on internal communications, buy-in and stakeholder engagement. Animal magic of buy-in and stakeholder engagement (Video) (kimtasso.com). Ten top takeaways on stakeholder engagement and buy in (kimtasso.com). Align stakeholder needs and expectations.

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Design Thinking Driven Problem Solving and Innovation

Flevy

Collaboration: Design thinking is a collaborative process that involves multiple stakeholders. Brainstorming: Generating a wide range of ideas and solutions. The author’s firm, Operational Excellence Consulting , has published a multitude of Design Thinking presentations and related frameworks to Flevy.

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28th PM Forum Conference: Organisational culture, mentoring, digital distraction, ESG and client experience (2023)

Red Star Kim

Sometimes I have also presented sessions. The climate clock is ticking and presents opportunities for competitive differentiation. Preparing professionals for the future I co-presented with Julie McConnell from White and Case. Delegates heard stakeholder research on how to maximise ROI in social strategies.

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Be more strategic – PESTLE, Positioning and Plans

Red Star Kim

Achieve buy in from all stakeholders. Work with other stakeholders to share ideas and brainstorm . Which presents the biggest challenge to you? Get people on board from beginning. Work together as a group and not do it all on my own. Have a clear campaign plan. Delegate polls. What is your sector? 24% Accountancy.