Remove Brainstorming Remove Negotiation Remove Stakeholders Remove Suppliers
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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable. We’re seeing it first hand.

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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

COVID-19 has accelerated a trend already underway toward increased virtual interactions between customers and their suppliers. The ability to uncover customer needs, develop solutions, communicate value propositions and negotiate effectively doesn’t vanish just because a salesperson can’t meet her customer face to face.

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Here’s How to Keep Clients Interested In Your Proposal

Account Manager Tips

The buyer will get help from a different supplier (i.e. Connected with key stakeholders and decision makers. Planned my negotiation strategy: Know who I'll negotiate with Know my objectives (best case) and bottom line (worst case). Through a series of conversations, each looks at the problem and how to solve it.

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Lateral Leadership: A New Approach to Leadership in Today’s Evolving Corporate Environment

CM Partners

We developed the concept of Lateral Leadership from our work in the field of high-stakes negotiation. Furthermore, the traditional boundaries separating employees, contractors, consultants, partners, suppliers and customers are more blurred than ever. Reporting lines are, if no longer matrixed, certainly not purely vertical.

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Actionable Organization Strategy Course

OnStrategyHQ

Mission Workshop [Step One] Brainstorm: Ask participants to review how the survey responses were organized in themes — add more ideas if needed. (OR OR brainstorm on the board). Core Values Workshop Flow [Step One] Brainstorm: Brainstorm ideas based on the prompting question provided. repeat for each theme.)