Account Manager Tips

MARCH 23, 2021

You're sitting on a goldmine of existing customers that: can deliver an above-average revenue growth; want to invest in your partnership; will co-create value in ways that neither of you could do alone. Portrait Software became a key account, and within 18 months, that partnership led to winning the larger Pitney Bowes business.

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

SmartKarrot

JANUARY 5, 2022

Jay Nathan has created an illustrious name in the customer success field thanks to his earnest passion and astute mechanism of sharing customer-centric growth ideas. He’s also the Co-Founder of Gain Grow Retain —the community for CS leaders—and CCO of Higher Logic. She’s the Founder and CEO of Customer Bliss.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

SmartKarrot

NOVEMBER 2, 2020

According to Marketing Metrics , the rate of success while selling to an existing customer is close to 70%, while the same for a new prospect is 5-20%. In the times of the coronavirus pandemic especially, a primary meter that will set businesses apart is customer experience. Rand Fishkin, Co-founder and CEO, SparkToro.

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21

Insightly

JANUARY 2, 2024

Simply divide your net profit by the total investment, multiply by 100, and you have your number: ROI = net profit / total investment * 100 But estimating ROI for a business system—such as a Customer Relationship Management system (CRM) —is not as straightforward as a one-time advertising campaign.

CRM 52

CRM Co-Creation Onboarding Decision-making 52

Hubspot Sales

APRIL 23, 2021

QuickBooks is an accounting software tool designed for businesses ranging from solo freelancers to mid-sized companies. It's a robust tool with dozens of features for managing finances, including bill management, invoices and payments, payroll, project profitability, cash flow, contractors, and reports. month), Business ($24.99/month),

Small Business 95

Small Business Finance Banking eCommerce 95