Arpedio

JANUARY 5, 2024

At the heart of every thriving enterprise lies a keen focus on business relationship optimization , a task achieved through strategic roles that many might find overlapping—Account Management and Customer Success.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Apptivo

JULY 4, 2023

New leads Lead conversion rate stands out as a vital KPI for sales managers to regularly monitor. Consider the following: In a software company, the sales manager is in charge of a team of reps entrusted with converting leads into software subscriptions.

Sales 52

Sales Profitability Sales Management Sales Training 52

Arpedio

MARCH 26, 2024

Post-Sales Strategy: Involves activities and processes that occur after the sale, such as customer onboarding, support, and relationship management , aimed at ensuring customer satisfaction and retention.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

Arpedio

MARCH 18, 2024

Get started today The Role of Customer Success in Land and Expand In the dynamic landscape of business growth, fostering customer relationships is more than a supportive gesture – it is an instrumental component of the “land and expand” strategy.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

SmartKarrot

JUNE 23, 2022

This is why positions such as VP of customer success have found increased relevance. Customer success professionals ensure that customers derive the value they need and help them achieve their goals. The VP of customer success can establish long-term growth and make the company profitable in the long run.

Customer Success 10

Customer Success Onboarding Customer Value Negotiation 10

SmartKarrot

JUNE 1, 2020

The subscription based business demands new ways of managing your customers through their entire lifecycle. Customer’s achievement of their business goals must be your top priority while they use your products. Once the customer is onboarded and has started using your product, your job is not done.

Customer Success 11

Customer Success Onboarding Government Decision-making 11