Zendesk

FEBRUARY 12, 2024

In today’s fast-paced and competitive business environment, staying ahead in customer service means continually educating yourself and your team. Customer service podcasts provide an excellent avenue for gaining knowledge and insights without disrupting your busy schedule.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Flevy

MARCH 25, 2024

The presentation delves deeper into each phase of the Business Model Journey, offering insights into: Elements of a Business Model : Understanding the components that constitute a business model, including the Profit Formula and Customer Value Proposition, is crucial for crafting effective Innovation Strategies.

Innovation 52

Innovation Value Proposition Stakeholders Organization 52

SuperOffice

APRIL 7, 2022

Business owners can better allocate their resources, focus on high intent prospects, and provide more customer value through customer profile analysis. Customer profile analysis is the process of using data from your CRM and other resources to make better business decisions. Analytics tools.

B2B 93

B2B CRM Sales Decision-making 93

SmartKarrot

AUGUST 25, 2022

Manage and assign resources based on capacity and experience and customer value. Maintain a high level of customer satisfaction with the services. Accurately forecast effort for capacity planning and develop an accurate capacity model to ensure proper headcount throughout the year.

Customer Success 19

Customer Success Construction Leadership Onboarding 19

SBI

MAY 21, 2019

. “Since we started using Mediafly, our customers have rated their experience higher, citing things like the ability of reps to give them the best information in the moment,” said Tom Stubbs, Sales Capability Communications Manager at PepsiCo. Mediafly gives us the ability to design a modern sales experience customers value.”.

Account Planning 30

Account Planning Sales Healthcare Account Management 30