Remove Client Onboarding Remove Communication Remove Customer Experience Remove Stakeholders
article thumbnail

Key Account Manager vs Sales Manager: Navigating the World of Digital Key Account Management

DemandFarm

By working together, they can develop strategies and plans to cater to the needs of both new and existing clients, ensuring a seamless customer experience throughout the sales cycle. After the sales team secures a new high-value client, the Sales Manager can involve the Key Account Manager to ensure a smooth handover.

article thumbnail

Jan 10 – Customer Success Jobs 

SmartKarrot

Developing Customer Success assets, working collaboratively with Marketing, CX, and Sales teams to establish and refine customer materials and solutions. Refining and adding to the initial strategy laid out in sales for key accounts through collaboration with all key internal and external stakeholders. Apply here: [link].

article thumbnail

Oct 19 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Head of Customer Success Location: San Francisco, CA, US Organization: Creator Deck As a Head of Customer Success, you will coach, recruit, train, and mentor an exceptional team of customer success professionals, while playing a hands on role with many of the largest strategic accounts.

article thumbnail

Jan 16- Customer Success Jobs

SmartKarrot

Establish and maintain close relationships with clients at multiple organizational levels. Grow, and expand customer product adoption and revenue. Develop offering reports to communicate the status of operations to customers and internal teams. Apply here: [link].

article thumbnail

May 19 – Customer Success Jobs

SmartKarrot

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Coordinate with customer support to ensure timely closure of quality issues.

article thumbnail

Oct 18 – Customer Success Jobs

SmartKarrot

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards.

article thumbnail

Jun 11 – Customer Success Jobs

SmartKarrot

Deploy a team to project manage key customer deliverables and ensure on-time delivery. Develop relationships with C-Suite, EVP, and SVP stakeholders at the financial institution customers. Work with product and engineering teams to translate customer feedback into specific product requirements and enhancements.